Electric and hybrid vehicles need a different set of checks, and the generic service form does not ask for them. When a vehicle's fuel type is electric, plug-in hybrid or hybrid, the service log grows an extra section.
What it costs
Nothing today. There is an EV Service Specialisation Pack listing in the App Marketplace at 29 dollars a month, but these fields already appear for every workshop. Installing it does not switch anything on that you do not already have.
Making it appear
The section is driven by one field: the vehicle's fuel type. Set it to electric, plug-in hybrid or hybrid on the vehicle record, and the section appears the next time you log a service on that car.
If it is not appearing, the fuel type is wrong or blank. Open the vehicle, edit it, set the fuel type, save.
There is no way to change fuel type on several vehicles at once, and there is no filter by make on the vehicles list. Older help material described both. Neither exists. To find your EVs, use the search box on the vehicles list, which matches make and model, and fix the fuel type on each car as you go. In practice most workshops set it as each EV comes through the door, which takes ten seconds and gets it right.
What the section captures
- Battery state of health, as a percentage. The single most useful number to have a history of, and the one an owner will ask about at resale
- Software version
- Pass or concern flags for the 12V auxiliary battery, the charge port pins and high voltage battery temperature
- Notes
Everything is optional. What you fill in is saved with that service entry and stays in the history.
Per-make prompts
For several makes, including Tesla, BYD and MG, the section shows a short list of the checks that make actually needs. It is a prompt, not a service schedule. The manufacturer's own documentation is what you work to.
Why state of health is worth recording every time
One battery reading tells you almost nothing. Four readings over three years tell you the degradation curve, and that is what the owner needs when they sell the car, and what you need when they ask whether the battery is failing or just cold.
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