



A plumber in Sydney
OneBookPlus Plumbing
The home page: the name centred over the menu, a dark hero photo, a navy quote button and a grid of services.
Open the OneBookPlus Plumbing site(opens in a new tab)Built for Australian Health & Wellness Professionals
Fill the 3pm cancellation from your waitlist before the gap costs you $110.
Online bookings, treatment notes against every appointment, auto-SMS reminders to kill no-shows, and GST-aware invoicing that knows clinical sessions are GST-free but your massage and aesthetics aren't. All-in-one for $0 to $69/mo, replaces Cliniko + Xero + HealthEngine.
Free plan. No card required. · AHPRA number on every invoice · GST-free clinical + 10% wellness · Sign up in 60 seconds





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Operator Guide15 regulated professions, registration types, CPD, PII, recency of practice, renewal calendar.
ReferenceSeven claim rails (Medicare, HICAPS, Easyclaim, DVA, WorkCover, CTP) plus MBS items and Section 19(2).
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Key takeaways
5Everything You Need
Forget juggling separate tools for bookings, invoicing, and client management. OneBookPlus brings everything into one simple platform designed for practitioners.
Let clients book appointments 24/7 through your own branded booking page. Reduce phone tag and fill your schedule effortlessly.
Create and send professional invoices that meet ATO requirements. Automatic GST calculations, ABN display, and one-click BAS summaries.
Keep detailed client notes, treatment history, and contact details in one secure place. Access everything you need before each appointment.
Reduce no-shows with automatic appointment reminders via SMS and email. Send payment reminders for overdue invoices too.
Two-way sync with Google Calendar so your schedule is always up to date. See bookings alongside personal events in one view.
Get paid faster with online payment links on every invoice. Clients pay by card instantly, no more chasing bank transfers.
Free plan available · No credit card · Cancel anytime
Website included
Every paid plan includes a full website, hosted by us, with nothing extra to buy and no separate builder: your site, its booking page and the tools behind them sit on one plan. The Free plan keeps the booking page and does not have the website.
The AI drafts every page from your own answers about your clinic work, not from your business name, and it does not invent claims. Every page is laid out for a phone as well as a desk. In the Website Studio you edit any section in place, add text, lists and buttons inside it, choose how many cards sit across, and change the look, which keeps your words, your photos and the spacing you set. The booking page is built in and the site's Book buttons go to it. Your first AI build is included with the plan. A later rebuild runs on AI Companion credits, and one that starts fresh replaces your pages, saving a restore point in History first.
A new patient books a Saturday morning physio assessment at 11pm while you're off the clock. The appointment lands in your calendar with their intake details and chosen service, ready when the clinic opens.
Initial physio consult $110. Remedial massage 60-min $120. A customer sees the price before they book.
The AI writes your services and the area you cover from your answers, so when someone searches 'physio in [suburb]' there is a page that says what you do and where.
No card needed to start.

The Website Studio's Build with AI at its Plan step, on our plumbing demo: the pages, sections and menu the AI proposed from the answers already on the account, before anything is built. Click it to see it full size, or watch the recording of the build on the homepage.
Free
$0
A branded booking page on your OneBookPlus address. No website on this plan.
Starter
$29/mo
A website on your OneBookPlus address, hosted with SSL: 10 pages and a blog. The first AI draft is included.
Plus
$49/mo
Your own domain with SSL, 50 pages and a members area.
Growth
$69/mo
Unlimited pages, and a landing page per suburb from one template.
Your own domain connects on an active paid Plus or Growth subscription, not during the 14 day trial; a trial site lives on your OneBookPlus address. Every published site carries a small “Made with OneBookPlus” credit.
All three sites were drafted by the AI from the owner's answers, our own site included. It picks one of eight heading and body type pairings and how the cards sit (a fine line, a bold outline, a soft lift or no card), so a plumber's site, a driving school's and ours do not come out alike. Switch the view to see each one on a desktop, a tablet and a phone, click any screenshot to see it full size, or open the live site in a new tab. The plumber and the driving school are our demo businesses, not customers.




A plumber in Sydney
The home page: the name centred over the menu, a dark hero photo, a navy quote button and a grid of services.
Open the OneBookPlus Plumbing site(opens in a new tab)



A driving school in Donnybrook
The home page: a teal logo and name on the left, an L plates hero and lessons and packages as cards.
Open the OneBookPlus Driving School site(opens in a new tab)



Our own site, built the same way
The home page: a serif heading beside a framed photo on pale grey, and no full width hero at all.
Open the OneBookPlus site(opens in a new tab)See it in action
These are real product screens: the appointment calendar, the patient profile with a care timeline, and the service menu behind online booking. Tap any screen to zoom in.
The Bookings screen: pick the service and the practitioner and Find next available searches around shifts, leave and existing load. Each upcoming appointment shows the time, the length, the client, the service booked and the fee.

The patient record: every visit, note, invoice and document linked to one profile, with team-member access you control.

Manage Services: every service with a short description, its price and the time it takes, each one marked bookable so patients pick from the same list on your booking page.

Simple Workflow
From booking to payment in four simple steps, designed around a typical practitioner's day.
Clients choose a service and time slot from your branded booking page. No phone calls or back-and-forth needed.
You see the booking in your calendar with all client details. Add treatment notes during or after the session.
Send a GST-compliant invoice with one tap right after the appointment. The client gets a professional PDF with a payment link.
An automated follow-up asks the client for a review, helping you build your reputation and attract new patients.
Take your first online booking the day you sign up
Who it's for
From solo physios to multi-practitioner clinics. OneBookPlus adapts to your practice.
Running a solo or small practice with back-to-back appointments. Needs online booking, treatment notes in CRM, and gap-free scheduling.
Class-based bookings with capacity limits. Needs group scheduling, waitlists, and package/membership invoicing.
Mobile PT working across gyms and parks. Needs flexible scheduling, session pack invoicing, and client progress tracking.
Multi-practitioner clinic with reception staff. Needs appointment management, practitioner calendars, and bulk invoicing.
Named tools, at each vendor’s own cheapest published plan, and ours underneath. Vendor pricing changes, so check each one before you decide.
Or use OneBookPlus
$29/mo
Everything in the list above, on one bill.
Start freeNo credit card · Free forever · Cancel anytime
Example walkthrough
An illustrative walkthrough of a typical practice admin day
You arrive before the first appointment and check the dashboard: a full day of bookings ahead. Two new patients booked overnight through your online booking page and completed their intake forms, so the paperwork is already on file.
Between sessions you file your notes against each patient record. When a patient reaches the end of a booked plan, you raise the invoice for the remaining balance with one tap, GST handled and the relevant item numbers referenced.
At lunch you spot a cancellation gap in the afternoon diary. You send an SMS to the waitlist from the booking screen, and the gap is filled shortly after.
End of day: the day's sessions are invoiced, follow-up reminders are scheduled automatically, and clinic expenses such as rent and supplies are already logged against the right categories. BAS preparation is a short job rather than a weekend one.
How we compare
See how we compare to the tools practitioners typically use.
| Feature | OneBookPlus | Cliniko | Halaxy | Calendly |
|---|---|---|---|---|
| Online booking page | Yes | Yes | Yes | Yes |
| Client CRM & notes | Yes | Yes | Yes | No |
| Automated reminders | Yes | Yes | Yes | Yes |
| GST invoicing | Yes | Yes | Yes | No |
| Accounting & P&L | Yes | No | No | No |
| BAS-ready tax reports | Yes | No | No | No |
| Email marketing | Yes | No | No | No |
| Expense tracking | Yes | No | No | No |
| Review requests | Yes | No | No | No |
| Free plan available | Yes | No | Yes | Yes |
| Price | From $0/mo | US$45+/mo | Free tier | US$10+/mo |
Auto
Email reminders 24h and 1h before each appointment
1 tap
Appointment becomes a GST invoice
100%
GST compliant for Australian practitioners
24/7
Online bookings while you sleep
Practice savings calculator
Plug in your real subscription costs and practitioner count. We'll show monthly software savings plus the no-show revenue you'd recover with auto-SMS reminders.
Practice management (Cliniko, Halaxy, Nookal)
Monthly per-practitioner fee
Online booking (HealthEngine, HotDoc)
Monthly platform fee + per-booking
Invoicing / accounting (Xero)
Monthly subscription
Patient SMS reminders
Per-message platform fee
Number of practitioners
Full-time equivalents
Average appointment value
Out-of-pocket + Medicare combined
Your current tool stack
$259/mo
= $3,108/year
With OneBookPlus Starter
$29/mo
Replaces everything in the list. One bill.
Modelled on automatic reminders taking a 10% no-show rate to 6%, about 11 appts/mo back at $110 each. An assumption, not a measured result.
Free plan available · No card required · Cancel anytime
An illustrated day, not real customer data. Scroll through it from morning to 5pm: the AI receptionist answers and books a missed call, the work runs from the app, the GST invoice is sent on the spot, payment lands and the books balance themselves, a review invite is queued for the next daily run, and the day closes with the ledger already written.
8:00am
While you're with a patient
Huy did his back in over the weekend. He calls the first physio on Google, you, while your hands are full, mid-treatment.
AI Receptionist
The AI answers in two rings, books 11:15 am, and texts a confirmation plus the intake form, before your patient's off the table.
In the treatment room
Appointment card on your phone: intake answers, pain history, consent done. No clipboard, no re-typing.
Between appointments
One tap turns the consult into an invoice with a pay link. No end-of-day billing pile, no laptop tonight.
While you're with the 2pm
Card payment lands, the books update themselves, and $10.91 GST is set aside for BAS.
Reputation on autopilot
Once the payment clears, the AI asks for the review at the delay you set. Nothing for the front desk to remember.
The day closes itself
You saw eight patients and gained a new one. The book did the rest.
$0
collected
0
admin tasks done by AI
0
evenings lost
An illustrated day, not real customer data. AI Receptionist is a $79/mo add-on that needs AI Companion ($25/mo, included on Growth), and AI Companion is what sends the review invite as well. The rest of the day is the app itself.
Practice pricing
Start free, upgrade when your appointment book justifies it. No contracts, no setup fees, no per-practitioner tax that punishes you for hiring. Cancel any time.
Free
$0/forever
Take your first online booking today, no credit card.
Starter
$29/mo
Replaces Cliniko + Xero + Calendly + your reminder tool.
No card · Drops to Free if you don't upgrade
Plus
$49/mo
Outgrowing the basics, advanced reporting.
Our pick: unlimited contacts and booking pages for $49
Growth
$69/mo
For clinics running multiple chairs and rooms with marketing on the side.
Prices in AUD inc. GST. Online card payments carry Stripe processing fees (1.7% + 30¢ AU cards) plus a 2.5% OneBookPlus platform fee. See the full plan comparison
Already on a practice tool?
Switching is designed to fit in a single evening. Export your patient list as CSV from your current system, import it into OneBookPlus with the bulk importer, and your booking page is live before tomorrow's first appointment.
Switch from
Built-in AI
Your front desk is with a patient, calls slip to voicemail, and a patient who can't book just calls the next clinic.
OneBookPlus
AI Receptionist · incoming call
“Can I get in for a sore back this week?”
If you don't answer, the AI books it, Initial consult · Thu 9:15am, and texts a confirmation.
Extend Your Toolkit
Add online bookings, automated reminders, client portals, and more to grow your practice.
Built in Melbourne, AU
ATO-ready from day one
TLS in transit, AES-256 at rest, tenant isolation at the database layer, read the security page
No credit card needed
Common questions about business software for health & wellness practitioners in Australia.
Absolutely. OneBookPlus is built for physios, chiropractors, personal trainers, massage therapists, naturopaths, and all allied health professionals. Online booking, client records, invoicing, and reminders are all designed around how health practitioners work.
OneBookPlus is a business management tool for bookings, invoicing, and client records. While we help you run your practice efficiently, clinical compliance and AHPRA obligations are managed by you as the registered practitioner. We do not store or transmit clinical health records under the My Health Records Act.
OneBookPlus handles private billing with GST-compliant invoicing. For Medicare rebates and HICAPS claims, you would continue using your existing claiming software alongside OneBookPlus for practice management, scheduling, and invoicing.
Each client has a detailed profile with contact information, appointment history, notes, and invoice records. You can add session notes, track treatment progress, and access everything before each appointment, all in one secure place.
Cliniko, Nookal and Jane App are the established allied-health systems with deep clinical and claiming features. OneBookPlus is the simpler, more affordable alternative when your needs are mainly bookings, client records, reminders and invoicing rather than integrated Medicare/HICAPS claiming. Switching is straightforward, import your client list via CSV and you're running in minutes, and you get online bookings, automated reminders and GST-aware invoicing in one tool. If claiming must live inside your practice software, keep a dedicated clinical system for that part and use OneBookPlus for the front-of-house and business side.
AHPRA is the Australian Health Practitioner Regulation Agency, the national body that administers registration for 16 regulated health professions on behalf of each profession's National Board. Allied health practitioners such as physiotherapists, chiropractors, occupational therapists, podiatrists, osteopaths, and psychologists must hold current AHPRA registration to practise, and OneBookPlus prints your AHPRA registration number on every invoice and clinical document.
Most clinical health services delivered by a recognised health professional to an individual patient are GST-free under the GST Act. Cosmetic and wellness services such as massage, beauty, and aesthetic treatments are typically GST-taxable at 10%. OneBookPlus applies the correct GST treatment per service line so your invoices and BAS stay compliant.
About the author
Founder & CEO, OneBookPlus
Bishal spent a decade running digital projects for Australian small businesses before founding OneBookPlus. He writes and maintains these pages, and publishes what OneBookPlus does not do alongside what it does.
Read the founder bioHow this page was researched
The compliance and licensing statements above are taken from the bodies this page links to, including AHPRA, HICAPS and the NDIA price guide, so you can read the rule rather than take our word for it. Plan prices come from the OneBookPlus price registry, so the page and the checkout cannot disagree. Everything said about OneBookPlus describes what the product does today, and the page says so where it does not do something.
If you're running a physio clinic, chiropractic practice, massage therapy studio, or beauty salon in Australia, you already know the admin burden. Most practitioners end up stitching together Cliniko or Jane App for bookings, Xero or MYOB for accounting, Fresha or Timely for point-of-sale, and Mailchimp for client communications. That's four or five subscriptions, four logins, and four places where client data lives, none of them talking to each other properly. You spend your evenings reconciling invoices instead of resting between clinic days, and BAS time turns into a weekend of spreadsheet wrangling.
OneBookPlus replaces that entire stack with a single platform purpose-built for Australian health and wellness professionals. Online booking, client records with treatment notes, GST-compliant invoicing, automated SMS and email reminders, review requests, and real accounting with profit-and-loss reports and BAS summaries, all from one dashboard. There's no need to sync data between systems because everything already lives in the same place. When a client books online, their record is created automatically. When the appointment finishes, you generate an invoice with one tap. When the client pays through the link on it, the invoice is marked off for you.
Picture a typical morning. You arrive at the clinic and check your OneBookPlus dashboard: six appointments today, two booked overnight through your online booking page. Each client's record shows their full history: previous visits, treatment notes, outstanding invoices, and any intake forms they've completed. Between sessions you add clinical notes directly against the appointment. When a client finishes their treatment plan, you create an invoice with one tap: GST calculated, your ABN displayed, a payment link included. An automated review request goes out by email the next day. By the time you lock up, every session is documented, every invoice is sent, and tomorrow's reminders are already queued.
Practice costs go in as you incur them. Photograph the receipt or drop the supplier's PDF bill in and the scan reads supplier, date, GST and total into a drafted expense, so clinic rent, equipment, insurance and CPD courses are coded in seconds rather than keyed line by line. Client payments are recorded against the invoice they settle, so what is still outstanding is always current. When BAS time arrives, your GST summary is already prepared: total sales, total GST collected, total GST on purchases, and the net amount owing. Export it in one click or share it directly with your accountant. No more Sunday afternoons buried in receipt shoeboxes.
Sign up in under two minutes. No credit card required. Choose “Health & Wellness” as your business type during onboarding and OneBookPlus pre-configures your account with relevant service categories, appointment durations, and invoice templates. Import your existing client list via CSV from Cliniko, Jane App, or any spreadsheet. Within your first week you'll have your booking page live, your first invoices sent, and your clinic costs recorded against the ledger your BAS summary is built from. Most practitioners tell us the switch takes a single afternoon.
Join Australian health & wellness practitioners who run their practice smarter with OneBookPlus. Free to start, upgrade when you're ready.
Get started freeReviewed by Bishal Shrestha
Authoritative sources
Allied health practitioners, physios, chiros, OTs, podiatrists, psychologists and others, sit across national regulators, private health-fund networks, and Medicare/NDIS funding rules. We cite the primary sources for every claim on this page so you can verify directly.
From the blog
Practical guides and explainers from the OneBookPlus blog, grouped by topic.
Automate your payment reminders: email first, SMS if that is ignored. How to set the sequence up and get paid without the awkward follow-up call.
An AI receptionist answers your calls, qualifies the caller and books the job. How it compares to voicemail and answering services, and what it costs.
Choosing cleaning business software in Australia for 2026: recurring schedules, on-site invoicing, rostering, payments and GST in one place.
Choosing and setting up an online booking system: why it matters, the features to look for, and how to connect bookings to invoicing and your CRM.
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