Massage & Remedial Therapy Software · Australia
Fill the cancelled 2pm slot before the client's even off the table.
Online bookings, gift vouchers and treatment packs, remedial health-fund rebate invoicing, automated reminders and a built-in loyalty program — all in one book built for Australian remedial massage therapists and myotherapists. All-in-one for $0–$69/mo — replaces Cliniko or Fresha + Xero + Mailchimp.





The average solo massage practice saves $150+/mo replacing a booking platform + Xero + Mailchimp + a voucher tool with one OneBookPlus subscription — and stops paying per-booking commissions.
See your savingsFree Tools & Resources
8-step founder guide — AHPRA, structure, ABN/GST, PII, premises, billing rails, software stack, first patients.
Open →Operator Guide15 regulated professions, registration types, CPD, PII, recency of practice, renewal calendar.
Open →ReferenceSeven claim rails (Medicare, HICAPS, Easyclaim, DVA, WorkCover, CTP) plus MBS items and Section 19(2).
Open →ReferenceSupport categories, therapeutic item codes, travel claiming, cancellation rules, plan management.
Open →ComplianceAHPRA minimums by profession ($2M–$20M+), MDO vs commercial cover, claims-made traps, retiree run-off.
Open →InteractiveInteractive — set your fee, see Medicare rebate, gap to patient, per-service vs bulk-billed economics.
Open →Key takeaways
6Everything Your Practice Needs
From online booking to rebate-ready invoices, OneBookPlus handles the admin so you can keep your hands on the table and your table full.
Let clients book remedial, relaxation, deep-tissue, sports, pregnancy or hot-stone treatments online. Real-time availability across every room and therapist — no phone tag, no double-bookings.
Sell branded gift vouchers and prepaid treatment packs — buy 5, get a 6th, or a 10-pack with auto-deducted credits. Clients redeem at the desk and the balance tracks itself.
Generate compliant remedial-massage invoices with your provider and association number, item description and clinic ABN — formatted so clients can claim a private health-fund extras rebate via HICAPS or by uploading the receipt.
Cut no-shows with automatic SMS and email reminders sent 24 hours and 1 hour before each booking. Add your cancellation policy so late cancels can apply a fee automatically.
Reward regulars with a built-in loyalty program — points or visit-based rewards — and prompt clients to rebook their maintenance treatment 4–6 weeks after each visit so the table stays full.
Keep a profile for every client — presenting complaint, treatment notes, contraindications, health-fund details and visit history — securely stored and ready before they're on the table.
Free plan available · No credit card · Cancel anytime
Free Website Included
Stop paying $30–80/mo to Wix or Squarespace — and skip the $1,500–3,000 up-front for a designer. Every OneBookPlus massage therapist gets a branded booking page on the free plan. Want it on your own domain like a proper business website? $15/mo and we host it for you.
your-business.onebookplus.com.auoronebookplus.com.au/book/your-businessyourbusiness.com.au— custom branded domain, we host the siteA client books a 60-minute remedial session at 9pm after a long day at a desk — while your room is closed. The booking lands in your dashboard with their presenting complaint and health-fund details, ready for tomorrow's first slot.
Brand color picker in settings. Logo upload. Trade licence number shown on every page so customers know you're legit.
60-min remedial $110. 90-min deep tissue $150. 10-pack $990. Customers see prices before booking — kills the price-shopping phone calls.
70%+ of massage therapy searches happen on phones. Your booking page is built mobile-first; loads in under 2 seconds on 4G.
Already own yourbusiness.com.au? Add the Booking Website app ($15/mo) and point your domain at the booking page we host for you. We don't sell domains — keep yours wherever you registered it.
Schema.org markup for massage therapy services + suburbs you cover. Google finds you for 'remedial massage in [suburb]' searches.
Massage therapists website cost — typical
Website builder
Wix, Squarespace or similar
Web hosting + SSL
Bundled in builders; separate if custom site
Designer (one-off)
Only if you want a custom-built site
Bookings on Calendly
Separate from your website
Typical recurring total
~$60–100/mo
+ $1,500–3,000 up-front if you hire a designer
With OneBookPlus
Your total
$0–15/mo
See it in action
Not mockups — these are the real product screens for your day-to-day.
Multi-stylist day view, colour-coded services, drag-to-reschedule, automatic reminders.

Cuts, colour, treatments — every service with duration, price and add-ons. Clients pick from the online booking page.

Automatic email/SMS 4-6 weeks after each visit, prompting the re-booking when they're due for their next cut.

Effortless Setup
Get your practice online and accepting bookings in under five minutes — here's how.
Add your services — 30/60/90-minute remedial, relaxation, deep tissue, sports, pregnancy, hot stone — with durations and pricing. Build your branded online booking page in minutes.
Share your booking link on Instagram, Google Business and your website. Clients pick a treatment, choose a time and confirm — even at 9pm when you're off the clock.
OneBookPlus sends SMS and email reminders before each appointment, cutting no-shows so empty slots don't cost you the day's takings.
After each session, send a rebate-ready remedial invoice or redeem a pack credit, then prompt the client to rebook and request a Google review — all automatically.
Most therapists are taking online bookings within 5 minutes of signup
70%
Reduction in no-shows with automated reminders
24/7
Online bookings — even outside clinic hours
$0
Free to start — no lock-in contracts
5 min
Average setup time to start accepting bookings
Scroll through the day from morning to 5pm: the AI receptionist answers and books a missed call, the work runs from the app, the GST invoice is sent on the spot, payment lands and the books balance themselves, a five-star review is requested automatically, and the day closes with the ledger already written.
8:00am
While you're mid-treatment
An office worker's neck has locked up before a big presentation. He rings the first remedial massage clinic on Google — you — while your hands are busy.
AI Receptionist
The AI answers in two rings, books a 1:00 pm 60-minute remedial session and texts him the intake form — your client on the table never notices.
In the treatment room
Booking card on your screen: intake done, health-fund details on file, presenting complaint and any contraindications noted.
At the desk
One tap raises the remedial-massage invoice with your provider and association number — ready for his private health-fund extras claim.
Between clients
Card payment lands, the books update themselves, and GST on the gift vouchers you sold is set aside for BAS.
Reputation on autopilot
Two hours after payment — the sweet spot — the AI asks for a review. James leaves five stars.
The day closes itself
You ran a full table all day and gained a new regular. The book did the rest.
$0
collected
0
admin tasks done by AI
0
evenings lost
Massage practice pricing
Start free, upgrade when your client list justifies it. No contracts, no setup fees, and no per-booking commission like Fresha takes on every appointment. Cancel any time.
Free
$0/forever
Take your first online booking today — no credit card.
Starter
$29/mo
Replaces a booking platform + Xero + your voucher and reminder tools.
No card · Drops to Free if you don't upgrade
Plus
$49/mo
Outgrowing the basics — unlimited contacts & bookings, advanced reporting.
Growth
$69/mo
For busy clinics chasing rebookings, reviews and gift-voucher revenue.
Prices in AUD. Stripe processing fees apply to card payments (1.7% + 30¢ AU cards). GST applies once you pass the $75k turnover threshold. Full plan comparison →
Already on another tool?
Most practices move across in a single evening. Export your clients and appointment history as CSV from your current tool, import them into OneBookPlus with the bulk importer, and you're taking bookings before the first client walks in tomorrow.
Switch from
Built-in AI
You can't sit by the phone all day — and every missed call is work that goes to whoever answers first.
OneBookPlus
AI Receptionist · incoming call
“Can I book in sometime this week?”
If you don't answer, the AI books it — Booking · Tue 10:30am — and texts a confirmation.
Built in Melbourne, AU
ATO-ready from day one
256-bit encryption
No credit card needed
Common questions about massage therapy booking and practice management software.
OneBookPlus is massage therapy software built for Australia — online bookings across every treatment type and room, gift vouchers and prepaid treatment packs with auto-deducted credits, remedial-massage rebate invoicing, automated SMS reminders, a built-in loyalty program and GST-aware accounting in one app. It runs free for a small client base and scales as your practice grows, so a solo remedial therapist and a small multi-room clinic use the same platform.
Cliniko is a deep allied-health practice system (strong clinical notes and HICAPS claiming), and Fresha is a salon/spa booking platform that monetises through booking and payment fees. OneBookPlus sits between them honestly: it covers online bookings, gift vouchers and treatment packs, remedial rebate invoicing, reminders, loyalty and accounting in one Australian app from $0/mo. If you need integrated HICAPS claiming inside your software, keep a dedicated clinical system for that part; if you want simple bookings plus business and accounting tools without per-booking commissions, OneBookPlus is a genuine alternative.
Remedial massage is commonly claimable under private health-fund extras cover, provided your client's policy includes it and you hold recognised provider status with their fund (recognition is granted by each fund, usually requiring membership of an approved association such as AAMT or Massage & Myotherapy Australia and an appropriate diploma-level qualification). OneBookPlus produces remedial invoices with your provider number, association number, ABN and an itemised description so clients can claim via HICAPS where supported, or by submitting the receipt to their fund. Relaxation-only massage is generally not claimable. We don't process claims on your behalf — eligibility always depends on the individual policy and your provider recognition.
Yes. Sell branded gift vouchers and prepaid treatment packs — for example a 5+1 or a 10-pack — with auto-deducted credits, low-balance reminders and an expiry policy you control. Vouchers and packs are a major revenue line for massage practices, especially over the holidays, and OneBookPlus tracks every balance so nothing slips.
No. Massage therapy and myotherapy are self-regulated rather than registered under AHPRA (which covers professions such as physiotherapy, chiropractic and osteopathy). Most practitioners join an approved professional association — for example AAMT or Massage & Myotherapy Australia — to qualify for private health-fund provider recognition and professional indemnity insurance. OneBookPlus stores your association and provider numbers and prints them on rebate invoices, but recognition and registration are managed through your association and funds, not the software.
Yes. Massage and bodywork services are generally GST-taxable once your turnover passes the $75,000 registration threshold, while some treatments by a recognised practitioner may qualify differently — OneBookPlus tracks GST per invoice line and keeps your ABN on every invoice. Income is categorised automatically, so BAS preparation is straightforward whether you're a sole therapist or running a small clinic.
About the author
Founder & CEO, OneBookPlus
Bishal has over a decade of experience in digital marketing, web development, and small business consulting across Australia. He has worked with massage therapists, myotherapists and wellness clinics across Australia, helping them simplify online booking, gift vouchers, rebate invoicing and client retention.
A massage practice runs on a simple rhythm: clients book, you treat, you invoice, and you bring them back for their next maintenance session. The challenge is that most of the admin around that rhythm — chasing no-shows, selling and tracking gift vouchers, writing rebate-ready invoices, remembering who is due for a rebook — eats into the hours you could spend on the table. OneBookPlus handles each stage so the business side runs itself while you focus on the treatment.
Clients find your practice through Google, Instagram, your website or a referral, and book directly through your branded online booking page. They choose from your defined treatment types — 30, 60 or 90-minute remedial, relaxation, deep tissue, sports, pregnancy or hot stone — and pick an available time in real time across every room and therapist. New clients complete a digital intake form capturing their contact details, presenting complaint, relevant medical history, any contraindications, and their health-fund information. This lands in their client record before they arrive, so you can review the case and prepare the room rather than spending the first ten minutes on a clipboard. Returning clients skip the intake and rebook in under thirty seconds, and your cancellation policy is presented at the point of booking so the terms are clear up front.
During or after each session, record structured notes against the client record — areas worked, techniques and pressure used, range-of-motion or pain observations, any contraindications noted, and the plan for the next visit. Over time this builds a clear treatment history for each client, which matters both for continuity of care and for the documentation expectations of professional associations and insurers. If another therapist in your clinic sees the client next time, they have full context from previous sessions — no verbal handovers, no sticky notes. Records are stored securely against each client profile and accessible from your phone, which is essential for mobile and outcall therapists working away from the clinic.
Vouchers and packs are a major revenue line for massage practices, especially around the holidays, Mother's Day and end of financial year. OneBookPlus lets you sell branded gift vouchers and prepaid treatment packs — a 5+1, a 10-pack, or any bundle you design — with pricing and expiry rules you control. When a client redeems a voucher or books against a pack, the balance deducts automatically and a low-balance reminder prompts them to top up before they run out. Because every voucher and pack balance is tracked in one place, you never lose track of who has prepaid for what, and the value sits on your books correctly for GST and revenue reporting.
At the end of each treatment, OneBookPlus generates an invoice with your clinic ABN, the treatment description, and — for remedial sessions — your provider and association numbers, formatted so the client can claim a private health-fund extras rebate where their policy and your provider recognition allow. Where HICAPS is available at the point of service, clients can claim on the spot; otherwise they submit the receipt to their fund. The system tracks GST per line, so mixed invoices that include both a service and a retail product or gift voucher are handled correctly. It also tracks payment sources — private, health-fund gap, voucher or pack redemption, WorkCover or third-party — so your revenue reporting breaks down by payer. We don't process claims on your behalf and rebate eligibility always depends on the individual policy and your recognition with the fund.
No-shows and empty slots are the single biggest drain on a massage practice's takings, and lapsed regulars are the second. OneBookPlus tackles both. Automated SMS and email reminders go out 24 hours and 1 hour before each appointment, cutting no-shows so the day's schedule holds. After each visit, a rebooking prompt encourages the client to schedule their next maintenance treatment at the interval you recommend — four to six weeks is typical — while a built-in loyalty program rewards regulars and gives them a reason to come back to you rather than shop around. Two hours after a completed, paid session — the moment a client is most satisfied — a Google review request goes out automatically, building the online reputation that turns local searches into new bookings. Together, reminders, loyalty and review automation keep your table full without you spending evenings on the phone.
Let clients book online, sell gift vouchers and packs, send rebate-ready invoices, and bring regulars back with reminders and loyalty — all while your books run on autopilot. Free to start.
Get Started FreeLast reviewed and updated: by Bishal Shrestha
Authoritative sources
Massage therapy in Australia is self-regulated through professional associations, with rebates flowing through private health funds and tax handled under ATO/ABN rules. We cite the primary sources for every claim on this page so you can verify directly.
Comparisons
Tools & Apps
Free for solo & mobile therapists
60-sec sign-up · No card · GST & BAS ready
Who it's for
Whether you're a solo remedial therapist or running a multi-room clinic, OneBookPlus adapts to your workflow.
Running your own room with a focused client load. Needs simple online booking, rebate-ready invoices, packs and reminders.
Several therapists, multiple rooms and treatment types. Needs scheduling across practitioners, shared client records and daily reconciliation.
Travelling to clients' homes, offices or events. Needs on-the-go booking, invoicing and notes from a phone.
Blending massage with facials and body treatments, gift vouchers and retail. Needs vouchers, packs, loyalty and a service menu.
Stop overpaying
Most small businesses stitch together 4-6 tools that don't talk to each other. Here's what that typically costs.
Real-world scenario
How a Melbourne remedial massage therapist uses OneBookPlus on a typical weekday
Mia checks her OneBookPlus dashboard at 8am — 7 treatments booked today across remedial, deep tissue and a pregnancy massage. Two clients booked overnight through her Instagram link and got automatic confirmations with intake forms. The low-pack tile flags a regular down to her last credit, so a top-up prompt goes out before she arrives.
Mid-morning a client messages to reschedule. Mia finds him in the CRM, sees his presenting complaint and remaining pack credits, and moves the booking in two taps. The system deducts the correct credit only when the session completes — no spreadsheet, no awkward 'how many do I have left' text.
After each treatment, Mia logs a quick note — areas worked, pressure, any contraindications and the plan for next time — straight onto the client record. At the desk, remedial invoices send with her association and provider numbers so clients can claim their health-fund extras rebate.
On Sunday evening, Mia reviews her week — $3,100 in revenue, 4 gift vouchers sold, 2 new five-star Google reviews, no-show rate down to 3%, and her rebooking rate holding above target. Her BAS summary is already up to date.
How we compare
See how we compare to the tools massage practices typically use.
| Feature | OneBookPlus | Cliniko | Fresha | Timely |
|---|---|---|---|---|
| Online booking | Yes | Yes | Yes | Yes |
| Client CRM & notes | Yes | Yes |
| Yes |
| Yes |
| Automated reminders | Yes | Yes | Yes | Yes |
| Gift vouchers & treatment packs | Yes | No | Yes | Yes |
| Remedial rebate invoicing | Yes | Yes | No | No |
| Loyalty program | Yes | No | Yes | Yes |
| No per-booking commission | Yes | Yes | No | Yes |
| GST invoicing | Yes | Yes | Yes | Yes |
| Accounting & P&L | Yes | No | No | No |
| BAS-ready tax reports | Yes | No | No | No |
| Review automation | Yes | No | Yes | No |
| Free plan available | Yes | No | Yes | No |
| Price | From $0/mo | $29+/mo | Free + fees | $30+/mo |