OneBookPlus vs Fresha:
no commissions, full business platform
Fresha is a salon & spa booking platform with a discovery marketplace, but between the per-member subscription, the commission on every new client the marketplace sends, and card fees, the real bill adds up. OneBookPlus gives beauty and wellness businesses bookings, invoicing, CRM, accounting, and marketing with zero commission from $0/month.
Key takeaways
5- Fresha's bill is a per-team-member subscription plus a one-time commission on every new client its marketplace sends you, plus card-processing fees and per-location add-ons. The current figures sit in the comparison table below, checked against fresha.com/pricing. The commission is the line that grows as your marketplace bookings grow.
- OneBookPlus is AUD-billed at $0/mo (Free: 10 invoices and 5 quotes a month, 250 contacts), $29/mo Starter, $49/mo Plus, or $69/mo Growth, a flat rate with zero commission on any booking, ever.
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- Fresha covers online bookings, POS, inventory, and a consumer discovery marketplace, but has no GST-compliant tax invoicing, no full accounting, and no ATO BAS summaries, Australian salons typically pair it with Xero or MYOB.
- Fresha genuinely wins on marketplace exposure for cold new-client discovery. OneBookPlus has no equivalent consumer marketplace and instead bundles email/SMS marketing and Google review requests so you grow your own channel and own the client record.
- OneBookPlus is purpose-built for Hair and Beauty Industry Award 2020-style Australian operators: 10% GST handling, ATO-ready BAS, AUD payment processing via Stripe, and unified booking-to-invoice-to-P&L in one platform.
What you get with each platform
OneBookPlus
From $0/mo, zero commission
- Online booking page
- CRM & client management
- GST invoicing & quoting
- Email marketing & campaigns
- Accounting & P&L reports
- BAS / ATO tax summaries
- Google review requests
- No commission on bookings
- Australian-built & supported
Fresha
Subscription + new-client commission
- Marketplace exposure
- Online bookings
- POS & payments
- Inventory management
- GST invoicing
- CRM & email marketing
- Accounting & P&L
- BAS / ATO reports
- Charges commission on marketplace bookings
OneBookPlus vs Fresha: detailed comparison
What is included in each platform, side by side. The last two rows are the ones Fresha wins.
| Feature | OneBookPlus | Fresha |
|---|---|---|
| Online booking page | Yes | Yes |
| POS & payment processing | Yes | Yes |
| Client records | Yes | Yes |
| Automated reminders | Yes | Yes |
| Inventory management | Yes | Yes |
| GST-compliant invoicing | Yes | No |
| Quoting | Yes | No |
| CRM & contact management | Yes | No |
| Email marketing | Yes | No |
| Accounting & P&L reports | Yes | No |
| BAS / ATO tax summaries | Yes | No |
| Expense tracking | Yes | No |
| Free calendar subscription (Apple/Google/Outlook) | Yes | No |
| Google review requests | Yes | No |
| Job management & pipeline | Yes | No |
| No commission on bookings | Yes | No |
| Free plan available | Yes | No |
| Consumer marketplace that sends you new clients | No | Yes |
| Own in-salon card terminals | No | Yes |
| Price (AUD) | From $0/mo | Subscription + commission |
| Zero commission | + new-client commission |
The 16 dimensions a salon owner checks before switching
Where the line falls between a salon-and-spa booking tool with a discovery marketplace and an all-in-one AU-tax-native business platform. Cited against Fresha’s public pages.
| Category | Feature | OneBookPlus | Fresha |
|---|---|---|---|
| Category | What the tool is built for | All-in-one AU business platform | Salon & spa booking + marketplace (source: fresha.com/for-business) |
| Online booking | Branded online booking page | Yes | Yes |
| Marketplace | Consumer discovery marketplace for new clients | No | Yes, 20% one-time commission (min A$8) per new client (source: fresha.com/pricing) |
| Calendar | Team rosters + calendar subscription | Both (Google two-way sync built, pending customer rollout) | Built-in calendar; external sync limited (source: fresha.com/for-business) |
| POS / payments | Card processing for sales | Stripe + Stripe Tax | Fresha Pay, 1.29% to 1.90% plus a per-transaction fee (source: fresha.com/pricing) |
| Inventory | Product / retail stock tracking | Yes | Yes |
| Invoicing | ATO tax invoices with ABN + 10% GST | Yes | POS receipts; formal tax invoices not documented (source: fresha.com/for-business) |
| Quotes | Quote → accept for packages / events | Yes | Not documented (source: fresha.com/for-business) |
| CRM | Owned client database + segmentation | Yes | Client records yes; export/ownership marketplace-bound (source: fresha.com/for-business) |
| Marketing | Email / SMS campaigns | Included | Paid add-on (Client Loyalty A$89.95/loc/mo) (source: fresha.com/pricing) |
| Accounting | Built-in P&L, balance sheet, bank feeds | Yes | No |
| GST / BAS | Quarterly BAS-ready reports (G1, 1A, 1B) | Yes | Via Xero/MYOB only (source: fresha.com/for-business) |
| AI features | AI Companion (rebooking, winback, review chase) | Add-on (A$25/mo) | AI Concierge add-on (A$229.95/loc/mo) (source: fresha.com/pricing) |
| Mobile | Native mobile app | iOS (Android on waitlist) | iOS + Android (source: fresha.com/for-business) |
| Data residency | Where customer data is stored | AWS Sydney (ap-southeast-2) | UK-headquartered; check vendor page (source: fresha.com/for-business) |
| Pricing model | How you pay | Flat $0 to $69/mo, no commission | Subscription + new-client commission + card fees (source: fresha.com/pricing) |
| Starting price (AUD, inc. GST) | From $0/mo | Subscription + commission | |
| Inc. GST · No booking commission · AUD billing | A$44.95/mo solo or A$29.95/team member/mo + new-client fee + card processing (fresha.com/pricing, August 2026) |
Where Fresha wins
Credit where it’s due
Fresha has been laser-focused on salons and spas since 2015, and the depth shows. The booking calendar is purpose-built for chair-and-room scheduling, staff commission splits, and back-to-back colour-and-cut appointments, the daily reality of a busy salon front desk. Its biggest genuine advantage is the Fresha consumer marketplace, a discovery channel where someone searching “balayage near me” can find and book your salon cold. OneBookPlus has no equivalent consumer marketplace. If a meaningful share of your new clients arrive through Fresha’s app rather than your own website or Instagram, that exposure is real, and it’s the one thing a self-owned booking page can’t replicate overnight.
Where OneBookPlus wins
Three differences that compound
Accounting and BAS are bundled, not a separate Xero bill. OneBookPlus ships full P&L, balance sheet, bank-feed reconciliation, 10% GST tracking, and quarterly BAS-ready reports (G1, 1A, 1B) inside the same subscription. Fresha’s business product records sales through its POS but has no accounting engine, so an Australian salon runs Fresha + Xero or MYOB, two subscriptions and a reconciliation tax every quarter.
No new-client commission, no card-fee drift. Fresha’s pricing page puts a one-time commission on every new client booked through its marketplace, on top of the per-team-member subscription and card-processing fees. That commission is the line that moves: the busier the marketplace is for you, the more of each new client’s first booking goes to Fresha. OneBookPlus charges a flat $0 to $69/month with zero booking commission, so a strong month and a quiet one cost you the same in software.
You own the client relationship, not the marketplace. On Fresha, a client who discovered you through the marketplace is first a Fresha user and second your client. The loyalty and rebooking tooling that keeps them coming back sits behind per-location paid add-ons such as Client Loyalty and AI Concierge. OneBookPlus bundles a fully-owned CRM, email/SMS campaigns, and Google review requests, with an affordable AI Companion add-on that handles rebooking, winback, and review chasing, so the client record, and the channel to reach them again, is yours from the first visit.
What a beauty business gains by moving off Fresha
No commission on any booking
Fresha charges a commission on every new client its marketplace sends you. The more clients arrive that way, the more you pay. OneBookPlus has zero commission on any booking. You keep 100% of your revenue, no matter how clients find you.
Own your client relationships
On Fresha, clients book through their marketplace, not your brand. If you leave Fresha, those marketplace clients stay on Fresha. OneBookPlus gives you your own booking page, full CRM, and email marketing so you own every client relationship directly.
Built-in accounting & GST/BAS
Fresha has no accounting, invoicing, or Australian tax features. Most beauty businesses using Fresha also pay for Xero or MYOB. OneBookPlus includes full accounting with P&L reports, GST calculation, expense tracking, and ATO-ready BAS summaries, no extra software.
Invoicing & quoting included
Fresha focuses on POS transactions, not formal invoicing. OneBookPlus includes GST-compliant invoicing with professional templates, plus quoting with one-click client acceptance. Essential for businesses that invoice corporate clients or need proper tax documentation.
Built for Australian businesses
Fresha is a global platform that isn't optimised for Australian tax requirements. OneBookPlus is purpose-built for Australian service businesses, with proper GST handling, ATO-compliant BAS summaries, and Australian payment processing. No workarounds needed.
OneBookPlus vs Fresha: your questions answered
Which Fresha jobs does OneBookPlus cover, and which does it not?
OneBookPlus covers the day-to-day work most beauty businesses open Fresha for: online bookings, client records, automated reminders, and payment processing. It also carries GST invoicing, full accounting, P&L reports, BAS summaries, email marketing, and CRM, which Fresha leaves to other software, and it takes no commission on a booking. What it does not cover is Fresha's consumer marketplace. If cold discovery through the Fresha app is where a real share of your new clients come from, that is the part you would be giving up, and it is not a small thing.
How does Fresha's commission model compare to OneBookPlus pricing?
Fresha's bill has three moving parts: a per-team-member subscription, a one-time commission on every new client the marketplace sends you, and card-processing fees, with per-location add-ons like Client Loyalty and AI Concierge on top. The current figures are in the comparison table above, taken from fresha.com/pricing. The commission is the part that moves: it grows with the number of new marketplace clients you take, so a strong month costs you more than a quiet one. OneBookPlus has no commission model at all, you keep 100% of every booking. The free plan covers the core features (10 invoices and 5 quotes a month, 250 contacts), and paid plans are a flat, predictable $29 to $69/month in AUD.
How does OneBookPlus compare to Fresha for an Australian salon or spa?
They are built around different problems. Fresha covers bookings, POS, inventory and a consumer discovery marketplace, and the marketplace is a real acquisition channel OneBookPlus has no equivalent to. OneBookPlus covers the same day-to-day booking and client management, then adds GST-compliant invoicing, a fully-owned CRM, email and SMS marketing, Google review automation, and built-in accounting with ATO-ready BAS summaries, for a flat $0 to $69/month and zero booking commission. So the honest split is: if cold new-client discovery through Fresha's app is your main growth channel, that exposure is worth paying the marketplace commission for. If your clients already find you through Instagram, Google or word of mouth, and you are running Fresha plus Xero to cover the books, OneBookPlus consolidates that into one subscription.
Does OneBookPlus have the same booking features as Fresha?
Yes. OneBookPlus includes an online booking page, automated appointment reminders, client records, and payment processing, the core booking features you need. What Fresha offers that OneBookPlus doesn't is a marketplace where new clients discover your business. However, OneBookPlus includes email marketing and Google review requests to help you attract clients through your own channels, without paying marketplace commissions.
Can OneBookPlus handle accounting and GST for my beauty business?
Yes, and it is one of the clearest differences from Fresha. OneBookPlus includes full accounting with profit and loss reports, expense tracking, GST calculation, and ATO-ready BAS summaries. Fresha has no accounting or GST/BAS features, so most Australian beauty businesses need separate accounting software. OneBookPlus gives you everything in one platform.
What does OneBookPlus offer that Fresha doesn't?
OneBookPlus includes several features Fresha lacks: GST-compliant invoicing, quoting, full CRM and contact management, email marketing campaigns, accounting with P&L reports, BAS/ATO tax summaries, expense tracking, a free calendar subscription link, Google review requests, and job management. Plus, OneBookPlus never charges commission on bookings, you own your client relationships entirely.
What makes an invoice GST-compliant in Australia?
A GST-compliant tax invoice in Australia must show the seller's identity and ABN, the date it was issued, a description of the goods or services, the GST amount payable (or a statement that the total includes GST), and the words 'Tax invoice'. Invoices of $1,000 or more must also identify the buyer. OneBookPlus produces tax invoices that meet these ATO requirements automatically with your ABN and 10% GST on every sale; Fresha's POS records transactions but does not generate formal ATO-compliant tax invoices, so beauty businesses billing corporate or wholesale clients usually need separate software. This is general information, not tax advice.
Can I move my client list off Fresha, and can I get it out of OneBookPlus later?
Yes to both. Fresha lets you export your client list to CSV from its reporting area, and that CSV imports straight into the OneBookPlus CRM as owned contacts, with names, emails, mobiles and notes. What does not travel is the marketplace relationship: a client who found you through Fresha's consumer app keeps their Fresha account, so re-share your own booking link with them by SMS or email as part of the move. Going the other way, OneBookPlus exports contacts, invoices, quotes and transactions to CSV at any time on every plan, including Free. There is no export fee and no lock-in period, so you can leave with your data the same week you decide to.
Are the Fresha prices on this page current?
The figures in the comparison table were checked against fresha.com/pricing in August 2026. Prices change, so treat Fresha's own pricing page as the source of truth rather than this one. OneBookPlus is $0 (Free, 10 invoices and 5 quotes a month, 250 contacts), $29 (Starter), $49 (Plus) or $69 (Growth) per month in AUD, and the current numbers are always on our pricing page.
Can I run Fresha and OneBookPlus at the same time?
Yes, and some salons do it deliberately for a period. Keep Fresha live for the marketplace listing so cold discovery bookings keep arriving, and run your own branded OneBookPlus booking page, invoicing, CRM, marketing and accounting alongside it. You will be double-entering the marketplace bookings into your OneBookPlus diary, so most operators treat this as a transition rather than a permanent setup: run both for a month or two, watch how many genuinely new clients the marketplace sends versus your own channels, then decide whether the commission is buying you anything you cannot get from your Google Business profile and Instagram.
How OneBookPlus works for beauty and wellness businesses
Fresha attracts beauty businesses with a polished booking platform and a marketplace, but the bill has more moving parts than the subscription line, and the marketplace client is Fresha's relationship before yours. OneBookPlus takes a fundamentally different approach: you get bookings, CRM, invoicing, accounting, and marketing in one platform with zero commission on any booking, ever. Your clients book through your brand, not a marketplace, and every dollar of revenue stays in your pocket.
Beyond bookings, OneBookPlus handles the business side of running a salon or clinic: GST-compliant invoicing for corporate accounts, expense tracking for product purchases, P&L reports so you actually know your margins, and email campaigns to keep clients coming back. It's the business platform Fresha never built.
Feature deep dive
CRM & email marketing: Build a real client database with visit history, preferences, and spending patterns. Segment clients by service type, visit frequency, or spend level, then send targeted email campaigns: birthday offers, re-engagement sequences for lapsed clients, new service announcements. Fresha doesn't give you this level of client intelligence or direct marketing capability.
GST invoicing & quoting: Send professional, GST-compliant invoices for corporate bookings, gift vouchers, or wholesale product orders. Create quotes for event styling, wedding packages, or multi-session treatments with one-click client acceptance. Fresha's POS handles walk-in transactions, but it doesn't support formal invoicing or quoting workflows.
Full accounting with BAS: Track every dollar in and out without opening Xero. OneBookPlus includes profit and loss reports, expense categorisation, bank feed reconciliation, and ATO-ready BAS summaries. For a salon owner, this means knowing your actual profit margin per service, not just what the POS says you took in.
Who should switch
OneBookPlus is the right move if you're tired of paying commission on marketplace bookings and want to own your client relationships directly. It's also ideal if you're currently running Fresha plus Xero for accounting and want to consolidate, or if you need proper GST invoicing for corporate clients that Fresha can't handle. Salons, barbers, beauty clinics, day spas, and wellness practitioners who want a complete business platform, not just a booking tool, will get the most value from switching.
When Fresha might still be the better fit:
If a large share of your new clients genuinely discover you cold through the Fresha consumer marketplace, rather than through your own Instagram, Google Business profile, or word of mouth, that discovery engine is something OneBookPlus does not replicate. For a brand-new salon with no client base and no marketing budget, that one-time commission can be a reasonable cost of customer acquisition while you build a name. If your front desk lives entirely inside Fresha's salon-specific calendar, you have no need for invoicing, accounting, or BAS in the same tool, and the marketplace is your primary growth channel, the case to switch is weaker. You're paying for a discovery network OneBookPlus doesn't offer.
How to switch from Fresha to OneBookPlus
Export your client list and upcoming appointments from Fresha
In Fresha, export your client list (names, emails, mobiles, visit history) as a CSV and note your forward bookings. Import the CSV directly into OneBookPlus. Every client becomes an owned contact in your CRM, not a marketplace record you lose access to if you leave. Keep Fresha live in read-only mode for a fortnight so nothing in the diary slips through.
Rebuild your service menu, staff, and branded booking page
Recreate your services, durations, and prices, add your stylists or therapists with their availability, and publish your own branded OneBookPlus booking page. Set your ABN, 10% GST, and deposit rules so every booking and tax invoice is ATO-compliant from day one. Share the new booking link with existing clients by SMS and update your Google Business profile. Bookings now come to you commission-free instead of through the marketplace.
Switch off the Xero workaround and run accounting in one place
Because OneBookPlus includes accounting, connect your bank feed, let expenses auto-categorise, and stop paying for a separate Xero or MYOB subscription you only kept because Fresha has no BAS. Turn on Google review automation and an email re-engagement sequence for lapsed clients. Once a fortnight has passed with no missed bookings, cancel Fresha and stop the per-team-member subscription, commission, and add-on fees.
See the full feature set on the OneBookPlus for salons page, or try the free GST invoice generator to create a compliant tax invoice in seconds.
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About this comparison
How we compared OneBookPlus to Fresha
Feature claims about OneBookPlus reflect what is shipping today on onebookplus.com.au. Fresha pricing and feature claims were last verified against Fresha’s public Australian product pages on the date below; vendor pricing changes frequently, so check the Fresha website for your specific situation before making a decision.
Disclosure: OneBookPlus publishes this comparison and stands to benefit if you switch. We aim to compare like-for-like on capability and Australian tax compliance, if you spot something out of date, email hello@onebookplus.com.au and we’ll review it.
About the author
Bishal Shrestha
Founder & CEO, OneBookPlus
Bishal spent a decade running digital projects for Australian small businesses before founding OneBookPlus. Bishal regularly assists Australian small to medium businesses with software stack consolidation, including the trade-offs of moving from Fresha to an integrated platform. The comparison above is informed by direct migration experience, not a single read of the Fresha marketing site.
Read the founder bioLast reviewed and updated: June 2026 by Bishal Shrestha