NDIS Software for Participants, Rostering & Claim-Ready Invoicing

The best NDIS software is the one that handles your whole operation — participant records, support-worker rostering, case notes, document storage and claim-ready invoicing — rather than a stack of disconnected subscriptions. Dedicated tools like ShiftCare and Brevity are built specifically for disability and care providers and include deep rostering and claiming workflows. OneBookPlus takes a broader, all-in-one approach: it combines a participant CRM, SCHADS-aware rostering, case notes, document storage, service agreements and invoicing with NDIS support-item line numbers, plus accounting, a booking page and CRM, from $0/month. We're upfront that ShiftCare and Brevity are care-specialist platforms with features purpose-built for the sector; our advantage is one all-in-one subscription that also runs the business side. Compare the all-in monthly cost and how much of your workflow each tool actually covers.

Not by itself. OneBookPlus is business software — it helps you record supports, roster workers, write notes and produce invoices that itemise NDIS support-item line numbers. It is not, on its own, an NDIS-registered claiming gateway or a direct connection to the myplace provider portal or the PRODA/bulk-payment system. Self-managed and plan-managed participants are invoiced directly (the plan manager processes the claim); for NDIA-managed participants you still lodge claims through the official NDIS provider portal. OneBookPlus produces the invoice and the supporting records — you (or your plan manager) make the claim.

Yes — our free plan includes participant records, invoices, quotes and a booking page, ideal for a sole support worker or a brand-new provider just getting started. You can upgrade to a paid plan as your participant list and team grow and you need unlimited invoicing, rostering for more workers, and accounting reports.

You can roster shifts across your support workers, see the whole week, and flag each shift's type — weekday, evening, weekend, public holiday, sleepover or broken shift — so the SCHADS (Social, Community, Home Care and Disability Services Industry) Award context is captured when you schedule. OneBookPlus helps you capture and organise that information; it does not replace payroll-grade award interpretation or specialist legal advice. For final pay calculations, confirm against the current SCHADS Award and your payroll process.

Yes. You build invoices that itemise the NDIS support-item line numbers, units and the price you charge against the participant's plan. You enter the line item references and rates that match the current NDIS Pricing Arrangements and Price Limits (the document formerly called the NDIS Price Guide), and OneBookPlus generates the professional, send-ready invoice with your provider details. We don't maintain or auto-apply the price catalogue for you — always check the live NDIS Pricing Arrangements for the current limits.

Under the GST Act, supports provided to an NDIS participant under a written agreement are generally GST-free when the support is of a kind listed in the relevant NDIS supports determinations. OneBookPlus lets you raise GST-free invoices for those supports while still tracking GST on your business overheads (rent, vehicles, admin software) separately, so your BAS reconciles correctly. This is general information, not tax advice — confirm the GST treatment of your specific supports with your accountant or the ATO.

Yes. Attach service agreements, consent forms, risk assessments, behaviour support plans and plan documents directly to each participant's record. When a support coordinator, plan manager or an auditor under the NDIS Practice Standards asks for documentation, it's filed against the person and easy to retrieve.