Keep families connected and informed about their loved one's care
What it looks like

Care plan, medications, vitals, funding, family contacts — one secure page per resident.
Families trust you with their loved ones — the Family Portal helps you honour that trust with transparency. Give authorised family members a secure, branded portal where they can see daily care notes, photos, meal records, medication schedules, and upcoming appointments in real-time. Families can leave messages for carers, acknowledge care plan changes, and stay connected even when they can't visit in person. The portal automatically surfaces relevant updates based on each resident's care record, so families see what matters without carers doing extra work. Staff write notes once in their normal workflow and the portal publishes them securely. Configurable privacy controls let care managers decide exactly what's shared per resident — from full transparency to curated summaries.
Enable the Family Portal and invite family members via email for each resident
Carers write daily notes and upload photos as part of their normal workflow
Updates appear automatically in each family's secure portal — no extra data entry
Families log in to see updates, leave messages, and acknowledge care plan changes
Apps that work great with Family Portal.
Start your 14-day free trial. No credit card required.
14-day free trial included
“Phone calls from worried families dropped by 60%. They can see exactly how Mum is going, with photos from the day. Game-changer for family satisfaction.”
Margaret W.
Facility manager, Melbourne
“Families love it. We had one daughter say it's like getting a little window into her dad's day. The messaging feature saves us hours.”
David K.
Care coordinator, Brisbane
“Great for home care too. After each visit, the family can see what was done. Would love video message support in future.”
Sue L.
Home care manager, Sydney
Everything carers need in their pocket — schedules, notes, tasks, and alerts
© 2026 OneBookPlus. Founded by Bishal Shrestha. Made in Melbourne.