Frequently asked questions
Everything Australian small businesses ask us about OneBookPlus — pricing and the free plan, GST and BAS compliance, migrating from Xero or MYOB, feature depth, the mobile app, and how your data is protected. Every answer below is kept in step with the OneBookPlus pricing page and the product changelog.
What is OneBookPlus?
OneBookPlus is an all-in-one business management app built for Australian small to medium businesses. It combines invoicing, CRM, online bookings, accounting, marketing, and reputation management into a single platform — replacing tools like Xero, HubSpot, Calendly, and Mailchimp.
Is OneBookPlus free?
Yes. OneBookPlus has a free plan that includes 10 invoices per month, 250 contacts, a booking page, and GST compliance. No credit card required. Paid plans are $29, $49 or $69 per month, and every paid plan starts with a 14-day free trial.
Does OneBookPlus handle GST and Australian tax?
Absolutely. OneBookPlus automatically calculates 10% GST on invoices and quotes, validates ABN numbers via the Australian Business Register, and generates ATO-ready tax reports including BAS summaries. All amounts are in AUD with Australian formatting.
Can I use OneBookPlus as invoicing software for my trade business?
Yes. OneBookPlus is built for tradies, plumbers, electricians, and builders. You can create GST-compliant invoices from your phone on-site, convert quotes to invoices in one tap, and send automatic payment reminders to clients.
Switching from Xero or MYOB — how does data migration work?
Import your chart of accounts, contacts, and invoice history via CSV in under 10 minutes. Most data exports cleanly from Xero, MYOB, and QuickBooks — open it in your spreadsheet app, save as CSV, then upload through Settings → Import. Prefer help? Book a free 15-minute migration call and we'll walk you through it.
Does OneBookPlus have online booking?
Yes. Every account gets a shareable online booking page where your clients can self-schedule appointments 24/7. It syncs with Google Calendar, sends automated reminders, and can be embedded on your website.
How is OneBookPlus different from Xero or QuickBooks?
Xero and QuickBooks are accounting-only tools that require add-ons for CRM, bookings, and marketing. OneBookPlus includes Xero-level accounting (chart of accounts, general ledger, balance sheet, cash flow) plus invoicing, CRM, bookings, scheduling, reviews, and marketing in one platform — one subscription instead of several.
Does OneBookPlus do full double-entry accounting, or just invoicing?
Full double-entry accounting: chart of accounts, general ledger, journal entries, balance sheet, profit & loss, cash flow, aged receivables and payables, and budgets. It also produces BAS summaries and ATO-ready tax reports, validates ABNs against the Australian Business Register, and calculates 10% GST on every invoice and quote.
Can OneBookPlus replace Xero for my business?
For most small to medium businesses, yes. OneBookPlus now has Xero-level accounting depth — chart of accounts, general ledger, journal entries, balance sheet, cash flow, aged receivables & payables, and budget tracking, along with BAS summaries and GST compliance. Plus you get CRM, bookings, email & SMS marketing, and review management included, so you can cancel multiple subscriptions.
Is there a free invoicing app for Australia?
Yes. The OneBookPlus free plan includes 10 GST-compliant invoices per month, 250 contacts, a booking page, and basic CRM. It suits freelancers and sole traders who need professional invoices with GST, ABN, and AUD formatting — there's no trial clock and no credit card required.
What does the OneBookPlus CRM include?
Contact management, activity timelines, tags, lead source tracking, and automatic contact creation from invoices and bookings. Unlike HubSpot or Salesforce, it isn't sold as a separate subscription — it comes bundled with invoicing, bookings, and accounting in every plan, including the free one.
Does OneBookPlus work for restaurants and cafes?
Yes. OneBookPlus has dedicated features for restaurants, cafes, and hospitality businesses including daily sales tracking, order management, menu builder with dietary tags, and table management (a kitchen display system is coming soon). Restaurant-specific modules are available from the built-in App Marketplace.
Does OneBookPlus have a mobile app?
Yes. The OneBookPlus iOS app is live on the App Store, universal for iPhone and iPad — a native app built in SwiftUI with 80+ screens to create invoices, manage bookings, track expenses, switch between businesses, and view all dashboard types. The full product also runs in any web browser. A native Android app isn't out yet — join the waitlist, and the mobile-responsive web app works on any Android device today.
Is my data secure?
Yes. Your data is encrypted in transit (TLS) and at rest (AES-256), each business's data is isolated at the database layer, and it's hosted in Australia in line with the Privacy Act 1988. We never sell your data.
Can I try OneBookPlus before committing?
Yes. You can start with the free plan immediately — no credit card required. If you want to try a paid plan, we offer a 14-day free trial with full access to all features.
Still deciding?
The Free plan is free forever — 10 invoices a month, no card, no trial clock. Paid plans start with a 14-day free trial.
Last reviewed and updated: by Bishal Shrestha