System status
The current state of OneBookPlus services and our full incident history. This page is updated by hand — an automated, independently monitored status page is on our roadmap.
Last updated 2 July 2026
Current status of every OneBookPlus service, reviewed and updated manually.
Dashboard, invoicing, CRM, bookings, and all browser-based features.
Backend services powering all platform functionality.
Primary data store for accounts, contacts, invoices, and business data.
Stripe-powered invoice payments and subscription billing.
Transactional emails — invoices, quotes, reminders, and notifications.
Appointment reminders and booking confirmations via SMS.
Native iOS application for on-the-go business management.
Automated bank-transaction feeds via Basiq. Live for major banks — we're expanding coverage and hardening multi-factor connections.
Direct lodgement to the ATO (BAS, STP and tax forms). Rolling out progressively as each form is certified.
Contactless card payments on iPhone — no extra hardware. In limited beta on the iOS app ahead of a wider release.
In development means a new capability is still rolling out — it isn't a live service yet, so it isn't counted toward our uptime SLA.
Reliability
Your business doesn't stop — and neither should your tools. We target 99.9% uptime across all services, backed by infrastructure providers with their own published 99.95%–99.99% SLAs.
We don't yet publish measured uptime or response-time figures — this page reflects our target and our real incident history, updated by hand. When independent uptime monitoring is in place, the measured numbers will appear here.
When an incident affects the service, we document it here — what happened, why, and what we changed. Last updated 2 July 2026.
When an incident occurs, we'll document it here — what happened, why, and what we changed.
Built on best-in-class providers with enterprise-grade SLAs.
Public website hosting
Serves the marketing website (onebookplus.com.au) from a global edge network with zero-downtime deploys.
Application hosting
Runs the OneBookPlus application (the dashboard you log in to) in AWS ap-southeast-2 (Sydney).
Database & Auth
Managed PostgreSQL hosted on AWS Sydney, with per-organisation data isolation enforced at the database layer.
Payments
PCI-compliant payment processing for subscriptions and invoice payments.
Reliable transactional email delivery for invoices, quotes, and notifications.
Want to be notified about maintenance windows or service incidents? Get in touch and we'll add you to status updates.
Last reviewed and updated: by Bishal Shrestha