An AI receptionist that answers every call and text, 24/7, in 10+ languages — books the job straight into your calendar, captures the lead, takes the message, and hands you the live call the moment you want it. A free Australian number is included.
Flat $49/mo inc. GST · Requires AI Companion · Free AU number · 14-day trial · Cancel anytime
24/7
Answers every call + text
day, night, weekends, holidays
10+
Languages
press 1 for English menu
$49
Flat per month inc. GST
no per-minute or per-call fees
Free
Australian number
included with your subscription
Key takeaways
5The problem
Without an AI receptionist
With the OneBookPlus AI Receptionist
What it actually does
Not an answering machine — it books, answers, captures, takes messages and escalates, then logs every conversation with its outcome.
Picks up every call and text, day or night — no missed enquiries, no voicemail dead-ends, no after-hours gap your competitor fills.
Example call
Caller (9:48pm): "Are you open Saturday?" AI: "We're open 8 to 4 Saturday. Want me to book you in?"
Turns calls into confirmed appointments straight in your calendar, then texts the caller a confirmation and a self-service reschedule link.
Example call
AI: "Done — you're booked Tue 2 Jun, 10:30am with Dan. I've texted a confirmation and a link to reschedule."
Saves the caller's details to your contacts even when they don't book — and recognises returning callers by their number.
Example call
AI: "I've saved your details, Mel — Dan will call you back about the quote this afternoon." [Lead saved to Contacts]
Hours, services, pricing and your own business knowledge — answered in your words, never invented.
Example call
Caller: "How much for a standard service?" AI: "A standard service is $180 and takes about an hour."
Records what the caller wanted and passes it to your team with a clean summary and the caller's number.
Example call
Message for you: Sarah (0412…) — burst pipe in laundry, hoping for someone today. Marked urgent.
Transfers or flags anything outside what you've allowed — on request, on your keywords, or when it's unsure.
Example call
Caller: "I need to speak to someone about a complaint." AI: "Of course — putting you through now."
Turn on the languages you need and callers hear a simple "press 1 for English, press 2 for…" menu, then the AI handles the entire call in their language with a natural neural voice. Single-language businesses never see the menu — it only appears when you enable more than one.
On a call · 00:08
Language menu
AI · now speaking Spanish
“Gracias. ¿En qué puedo ayudarle hoy?”
The instant a call lands, you get a time-sensitive push on the OneBookPlus app. Tap it and the live call transfers from the AI straight to your phone — no callback, no "sorry I missed you", no fumbling. The AI handles everything you don't pick up.
Lock screen · just now
Incoming call
Time-sensitive
+61 4×× ××× ×××
Booking enquiry · from Google Ads
Tap to take the call and the live call transfers from the AI to your phone.
Give each campaign its own number, and tag the calls your website drives with UTM passthrough. Every call is transcribed and logged with its outcome, the caller's sentiment, and the ad or page that drove it — so you finally know which marketing actually rings the phone.
Insights · last 30 days
74% positiveEvery call tagged to its campaign and scored for sentiment.
How it works
Install the AI Receptionist, pick an industry starter template, and connect your free Australian number (or port your existing one).
Set your greeting, voice and languages, your hours, your FAQs and business knowledge, and exactly what the AI is allowed to handle.
It answers every call and text — booking the job, answering questions, capturing the lead, taking a message, or escalating to you.
Review transcripts, outcomes, sentiment and attribution in Insights; take over any live call from your phone whenever you want.
Why it’s different
Voicemail / answering service
Records a message and hopes you call back. It can’t see your calendar, can’t book, doesn’t know your prices, speaks one language, and tells you nothing about where the call came from.
OneBookPlus AI Receptionist
Lives inside the same platform as your bookings, contacts, invoicing and accounting — so it books into your real calendar, captures the lead into your real CRM, answers from your real prices, speaks 10+ languages, and logs every call with its outcome, sentiment and source.
How we compare
Honest, cited side-by-sides against the AI answering services and call-tracking tools — including where each one genuinely wins.
Pricing
$49/mo inc. GST (requires AI Companion at $25/mo), with a free Australian number included and a conversation allotment built in. Extra conversations are simple top-ups — never a surprise per-minute bill, and free promo credits never fund telephony.
Included
Free AU number
A local Australian number with your subscription. Port-in and toll-free 1800 options too.
Flat fee
$49 / month
Inc. GST. Includes a conversation allotment; transparent top-ups beyond it.
Requires
AI Companion
Runs on the same AI engine ($25/mo). Together they answer the phone and run your follow-ups.
Compliance & trust
Where you enable recording, the consent notice is part of the greeting — so every caller is informed before anything is captured.
The greeting states it's an automated assistant. No pretending to be a person — that's both the law and good manners.
Your conversations, transcripts and contacts are stored on Australian infrastructure (AWS Sydney), alongside the rest of your OneBookPlus data.
Scope limits, a never-say list, booking windows and escalation keywords keep the AI strictly inside what you've allowed — it treats caller input as data, never as instructions.
FAQ
It uses natural neural voices and speaks conversationally — it asks one thing at a time, reads booking details back to confirm, and keeps replies short. It always discloses up front that it's an automated assistant (required in Australia), but callers book, ask questions, and leave messages just like talking to a person.
English plus 10+ others — Spanish, French, German, Italian, Portuguese, Mandarin, Hindi, Arabic, Japanese, Korean and more. Enable more than one and callers hear a quick "press 1 for English" menu; the AI then handles the whole call in their language. Single-language businesses never see the menu.
Yes — a free Australian local number is included with your subscription. You can also port your existing business number, or add a toll-free 1800 number (toll-free carries a small monthly carrier fee, shown before you claim it). The price is shown up front for every number.
Yes. The moment a call comes in you get a time-sensitive push on the OneBookPlus app; tap it and the live call transfers from the AI straight to your phone. Ignore it and the AI handles the call end to end.
Yes — it books and reschedules straight into your OneBookPlus calendar (the same one your bookings, jobs and staff already use), then texts the caller a confirmation with a self-service reschedule link. There's no Calendly hop or separate sync to maintain.
Call-tracking tools measure and analyse the calls you already get — dynamic numbers, recording, attribution. The AI Receptionist actually answers and books them, and still gives you per-number and UTM attribution plus sentiment. If you want to convert calls rather than only measure them, that's the difference — see our side-by-side comparisons below.
No. It's a flat $49/mo (requires AI Companion) that includes a conversation allotment; beyond that, extra conversations are simple transparent top-ups — never a surprise per-minute bill.
Yes — the AI Receptionist runs on the same AI engine as AI Companion ($25/mo), so it requires an active AI Companion subscription. Together they answer your phone and run your follow-ups.
Yes. Recording consent and automated-assistant disclosure are built into the greeting, and your data is hosted on Australian infrastructure (AWS Sydney). You control what the AI is allowed to say and do, with a never-say list and scope limits.
You choose: the AI can answer 24/7, take a message after hours, or forward to a number. When a caller asks for a human, sounds upset, or the AI is unsure, it escalates — transferring to your escalation number or flagging it for follow-up.
About the author
Founder & CEO, OneBookPlus
Bishal has over a decade of experience in digital marketing, web development, and small business consulting across Australia. The OneBookPlus AI Receptionist is built and maintained for Australian small to medium businesses — answering, booking, and capturing leads inside the same platform that runs your invoicing, bookings, CRM and accounting, with recording consent and AI disclosure built in.
Turn every missed call into a booking, a lead, or a message — 24/7, in your callers’ language, on a free Australian number.