OneBookPlus vs ShiftCare
More than just care management
ShiftCare handles rostering and NDIS claiming well — but your agency needs more than that. OneBookPlus gives you a complete business platform with invoicing, accounting, a booking website, quality dashboard, and digital forms — alongside everything ShiftCare offers.
At a glance
What you get with each platform
OneBookPlus
From $0/mo — complete business platform
- NDIS claiming & bulk billing
- Rostering & scheduling
- Care notes & progress tracking
- GST invoicing & full accounting
- Online booking website
- Family portal for participants
- Quality & standards dashboard
- Digital forms builder
- DVA & HCP billing
- SCHADS Award interpretation
ShiftCare
From $9/user/mo — care management
- NDIS claiming & billing
- Rostering & scheduling
- Care notes
- Basic invoicing
- Accounting & P&L reports
- Online booking website
- Family portal
- Quality standards dashboard
- Digital forms builder
- Per-user pricing scales up
Feature by feature
OneBookPlus vs ShiftCare — detailed comparison
ShiftCare covers care management basics. OneBookPlus adds a full business suite so you can stop paying for separate accounting, booking, and compliance tools.
| Feature | OneBookPlus | ShiftCare |
|---|---|---|
| NDIS claiming & billing | ||
| Rostering & scheduling | ||
| Care notes & progress tracking | ||
| GST-compliant invoicing | ||
| Full accounting & P&L reports | ||
| Online booking website | ||
| Family portal | ||
| Quality & standards dashboard | ||
| Digital forms builder | ||
| HCP package management | ||
| DVA billing support | ||
| SCHADS Award interpretation | ||
| Price (AUD) | From $0/mo | From $9/user/mo |
| Complete business platform | Care management only |
Why switch
Why care agencies are switching from ShiftCare to OneBookPlus
Replace ShiftCare + Xero in one app
Most ShiftCare users also pay for Xero or MYOB for accounting. OneBookPlus gives you NDIS claiming, rostering, and care management plus GST invoicing, P&L reports, BAS summaries, and bank reconciliation — all in one platform. That's $50-100+/month in combined software costs you can eliminate.
Online booking website included
OneBookPlus includes a customisable booking page where new clients and families can request services, book assessments, and enquire about availability. ShiftCare doesn't offer this — you'd need a separate website or booking tool to capture new business.
Quality & standards dashboard
Stay audit-ready with OneBookPlus's quality dashboard that tracks compliance against Aged Care Quality Standards and NDIS Practice Standards. Monitor incidents, track corrective actions, and generate compliance reports — a capability ShiftCare doesn't provide.
No per-user pricing trap
ShiftCare charges $9+ per user per month, which punishes you for growing your team. A 30-person agency pays $270+/month for ShiftCare alone. OneBookPlus uses transparent plan-based pricing — add team members without watching your software bill climb with every new hire.
FAQ
OneBookPlus vs ShiftCare — your questions answered
Is OneBookPlus better than ShiftCare for NDIS providers?
For NDIS providers who want more than just care management, yes. ShiftCare is a solid platform for rostering and NDIS claiming — but it stops at care management. OneBookPlus gives you everything ShiftCare does plus a full business platform: invoicing, accounting, P&L reports, an online booking website, a quality standards dashboard, and digital forms. If you're currently using ShiftCare plus Xero or MYOB for accounting, OneBookPlus replaces both in one platform.
How much does ShiftCare cost compared to OneBookPlus?
ShiftCare's pricing starts from $9 per user per month, which adds up quickly as your team grows. A 20-person agency pays around $180/month for ShiftCare alone, and you'll still need separate accounting software ($35-78/month). OneBookPlus starts from $0/month with a free plan, and paid plans include everything — NDIS claiming, rostering, invoicing, accounting, family portal, booking website, and quality dashboard — without per-user pricing that scales against you.
Does OneBookPlus have rostering like ShiftCare?
Yes. OneBookPlus includes full rostering and scheduling with SCHADS Award interpretation, conflict detection, mobile notifications, and travel time tracking. Carers get a mobile app to view shifts, accept or decline, log care notes, and complete digital forms. The difference is that OneBookPlus also handles your invoicing, accounting, and business operations — so you don't need ShiftCare plus three other tools.
Can OneBookPlus replace ShiftCare and Xero together?
Absolutely. This is the most common switch we see. Agencies using ShiftCare for rostering and NDIS claiming plus Xero for invoicing and accounting can consolidate everything into OneBookPlus. You get NDIS claiming, rostering, care notes, GST-compliant invoicing, full accounting with P&L reports, BAS summaries, and bank reconciliation — all connected in one platform so data flows automatically between care delivery and billing.
What is the best ShiftCare alternative in Australia?
OneBookPlus is the best ShiftCare alternative for Australian NDIS and home care agencies that want a complete business platform, not just care management software. While ShiftCare focuses on rostering and NDIS claiming, OneBookPlus adds full accounting, an online booking website, a quality standards dashboard, digital forms, and DVA billing — all in one app with transparent pricing and no per-user fees.
Ready to run your whole agency
from one platform?
Join care agencies who consolidated ShiftCare, Xero, and more into OneBookPlus.
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