ShiftCare handles rostering and NDIS claiming well — but your agency needs more than that. OneBookPlus gives you a complete business platform with invoicing, accounting, a booking website, quality dashboard, and digital forms — alongside everything ShiftCare offers.
At a glance
From $0/mo — complete business platform
From $9/user/mo — care management
Feature by feature
ShiftCare covers care management basics. OneBookPlus adds a full business suite so you can stop paying for separate accounting, booking, and compliance tools.
| Feature | OneBookPlus | ShiftCare |
|---|---|---|
| NDIS claiming & billing | ||
| Rostering & scheduling | ||
| Care notes & progress tracking | ||
| GST-compliant invoicing | ||
| Full accounting & P&L reports | ||
| Online booking website | ||
| Family portal | ||
| Quality & standards dashboard | ||
| Digital forms builder | ||
| HCP package management | ||
| DVA billing support | ||
| SCHADS Award interpretation | ||
| Job management & pipeline | ||
| POS & retail management | ||
| Native mobile app | ||
| Price (AUD) | From $0/mo | From $9/user/mo |
| Complete business platform | Care management only |
Why switch
Most ShiftCare users also pay for Xero or MYOB for accounting. OneBookPlus gives you NDIS claiming, rostering, and care management plus GST invoicing, P&L reports, BAS summaries, and bank reconciliation — all in one platform. That's $50-100+/month in combined software costs you can eliminate.
OneBookPlus includes a customisable booking page where new clients and families can request services, book assessments, and enquire about availability. ShiftCare doesn't offer this — you'd need a separate website or booking tool to capture new business.
Stay audit-ready with OneBookPlus's quality dashboard that tracks compliance against Aged Care Quality Standards and NDIS Practice Standards. Monitor incidents, track corrective actions, and generate compliance reports — a capability ShiftCare doesn't provide.
ShiftCare charges $9+ per user per month, which punishes you for growing your team. A 30-person agency pays $270+/month for ShiftCare alone. OneBookPlus uses transparent plan-based pricing — add team members without watching your software bill climb with every new hire.
FAQ
For NDIS providers who want more than just care management, yes. ShiftCare is a solid platform for rostering and NDIS claiming — but it stops at care management. OneBookPlus gives you everything ShiftCare does plus a full business platform: invoicing, accounting, P&L reports, an online booking website, a quality standards dashboard, and digital forms. If you're currently using ShiftCare plus Xero or MYOB for accounting, OneBookPlus replaces both in one platform.
ShiftCare's pricing starts from $9 per user per month, which adds up quickly as your team grows. A 20-person agency pays around $180/month for ShiftCare alone, and you'll still need separate accounting software ($35-78/month). OneBookPlus starts from $0/month with a free plan, and paid plans include everything — NDIS claiming, rostering, invoicing, accounting, family portal, booking website, and quality dashboard — without per-user pricing that scales against you.
Yes. OneBookPlus includes full rostering and scheduling with SCHADS Award interpretation, conflict detection, mobile notifications, and travel time tracking. Carers get a mobile app to view shifts, accept or decline, log care notes, and complete digital forms. The difference is that OneBookPlus also handles your invoicing, accounting, and business operations — so you don't need ShiftCare plus three other tools.
Absolutely. This is the most common switch we see. Agencies using ShiftCare for rostering and NDIS claiming plus Xero for invoicing and accounting can consolidate everything into OneBookPlus. You get NDIS claiming, rostering, care notes, GST-compliant invoicing, full accounting with P&L reports, BAS summaries, and bank reconciliation — all connected in one platform so data flows automatically between care delivery and billing.
OneBookPlus is the best ShiftCare alternative for Australian NDIS and home care agencies that want a complete business platform, not just care management software. While ShiftCare focuses on rostering and NDIS claiming, OneBookPlus adds full accounting, an online booking website, a quality standards dashboard, digital forms, and DVA billing — all in one app with transparent pricing and no per-user fees.
Most care agencies using ShiftCare quickly discover they need more than rostering and NDIS claiming. They bolt on Xero for invoicing, a spreadsheet for tracking expenses, maybe a separate booking tool for new client enquiries. Before long, the same data lives in three places and nothing talks to anything else. OneBookPlus was built to solve exactly this problem — a single platform where care delivery, billing, accounting, and client management all connect automatically.
When a carer logs a shift in OneBookPlus, that data flows straight through to NDIS claiming, invoicing, payroll calculations, and your P&L report. No re-keying, no CSV exports, no reconciliation headaches at the end of the month.
Integrated invoicing & accounting: Generate GST-compliant invoices directly from delivered services, track payments against NDIS plans and HCP budgets, and run profit and loss reports without ever opening Xero. Bank feed reconciliation matches incoming payments to outstanding invoices automatically, and BAS summaries are ready when your accountant needs them.
Online booking & enquiry page: Give prospective clients and families a branded page where they can request services, book initial assessments, and enquire about availability. New leads flow directly into your CRM — no manual data entry from email enquiries or phone messages. ShiftCare doesn't offer this, leaving agencies to manage intake through separate channels.
Quality & standards dashboard: Track compliance against Aged Care Quality Standards and NDIS Practice Standards in real time. Log incidents, assign corrective actions, monitor completion rates, and generate audit-ready reports. It's the kind of compliance visibility that usually requires a dedicated quality management system on top of ShiftCare.
The switch makes the most sense if you're currently paying for ShiftCare plus Xero or MYOB and want to consolidate into one platform. It's also the right fit if you're a growing NDIS or home care provider frustrated by per-user pricing that climbs every time you hire, or if you need compliance tracking and a client-facing booking page that ShiftCare simply doesn't offer. Agencies running DVA services will also benefit, since OneBookPlus includes DVA billing that ShiftCare lacks.
Create your free OneBookPlus account in minutes. Import your client list and staff roster, connect your bank feed for automatic reconciliation, and configure your NDIS line items and HCP packages. Invite your team, set up your online booking page, and you're running your entire agency from one platform. There's no per-user charge, so you can onboard every carer and coordinator without watching costs climb.
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