Built for Australian Commercial Cleaners
Contracts, sites, scope. Run like clockwork.
Multi-site contracts, after-hours rosters, scope-of-work proofs, certificate-of-currency tracking, and per-site invoicing — purpose-built for office, retail, and facility-services cleaning operators in Australia.
Doing residential cleans too? Visit the cleaners page instead.
Free Resources for Commercial Cleaners
Reference and pricing — no sign-up required
Cleaning Services Award Guide
Plain-English MA000022 — classification levels, loadings, allowances for rostering commercial teams.
Open guide →Cleaning Price Calculator
Estimator for standard, deep, and bond cleans across AU property types — useful when bidding.
Open calculator →Start a Cleaning Business Guide
8-step founder guide covering ABN, insurance, equipment, pricing, finding clients.
Open guide →Free Tools & Resources
Reference material for tenants and operators
Start a Cleaning Business
8-step founder guide — ABN, GST, insurance, kit, pricing, finding first clients.
Open →InteractiveCleaning Price Calculator
Interactive estimator for standard, deep, and bond cleans across AU property types.
Open →ReferenceBond Clean Checklist by State
Universal inclusions plus state-by-state authority guide for end-of-lease cleans.
Open →Operator GuideCleaning Services Award Guide
Plain-English MA000022 — classification levels, loadings, allowances for rostering.
Open →InteractivePer-Sqm Pricing Calculator
Construction, builders clean and office strip-out pricing in 2026 AU rates.
Open →ComplianceWhite Card Guide
Construction Induction explained — per-state rules, online vs in-person, cost, renewal.
Open →Founder GuideFirst 10 Clients Playbook
Channel-by-channel founder playbook — real-estate agents, GBP, hipages, referrals.
Open →Key takeaways
5- Commercial cleaning contracts in Australia are typically tendered with detailed Scope of Work (SoW) and Certificate of Currency (CoC) requirements — facility managers expect proof of $10–20M public liability and a monthly proof-of-service report.
- Cleaning Services Award 2020 (MA000022) applies — Levels 1–3 set minimum hourly rates, after-hours and weekend loading, casual loading, and travel allowances. Get the award classification right when you roster team members across multi-site contracts.
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- Contracts are usually billed monthly with one rolled-up invoice OR per-site split to separate cost-centres — OneBookPlus supports both, with periodic add-ons (quarterly carpet steam, annual window clean) auto-applied at the agreed rate.
- Photo evidence per scope item is the single most effective dispute defence — when a facility manager queries whether the kitchen got done, the time-stamped before/after photo against the scope checklist ends the conversation.
- GST registration is required once turnover hits $75,000 — commercial cleaners typically clear this in their first contract. OneBookPlus calculates 10% GST automatically and prints your ABN on every tax invoice.
Purpose-Built for Contract Cleaning
Six things commercial cleaning operators actually need
Generic field-service tools cover scheduling and invoicing. Commercial cleaning needs contracts, scope proofs, COC tracking, and after-hours rosters — on one platform.
Multi-Site Contracts
One client, multiple sites. Each site has its own scope-of-work, access notes, billing rate, and recurring schedule — all rolled up into a single monthly invoice or split per site, however the client wants it.
After-Hours Scheduling
Office cleaning runs 9pm–3am; retail runs before doors open. Schedule across odd hours with split-shift support — your team sees their assigned sites on their phones the moment they clock in.
Scope-of-Work Proofs
Photo evidence per scope item — toilets, kitchens, common areas, periodic deep cleans. Every clean stamps the scope-of-work with before/after photos so disputes resolve with the inclusions list, not opinion.
COC & Insurance Tracking
Commercial procurement teams ask for your Certificate of Currency every year. Store your $10–20M public liability cert with renewal-date reminders, send a one-click PDF to facility managers on request.
Periodic Deep Cleans
Quarterly carpet steam, six-monthly window cleans, annual high-pressure pad scrub — schedule them once and they auto-appear ahead of the due date so nothing slips off the contract.
Per-Site Invoicing
Each site can roll up into a single client invoice or invoice independently to a separate cost-centre — useful when one facility manager pays for three buildings under different budgets.
See it in action
The screens you'll actually use.
Not mockups — these are the real product screens commercial cleaning operators use day-to-day.
Recurring bookings, auto-scheduled
Weekly, fortnightly, monthly — set once, OneBookPlus handles the schedule, reminders and invoices.
Invoice per clean, batched monthly
Per-clean invoices or end-of-month consolidated billing. GST-compliant, Stripe Pay Now.
Every client's job history
Contact timeline shows every clean, photo, feedback and invoice. Notes stay with the customer.
Contract Workflow
From tender to proof-of-service
Four steps the commercial cleaning operator runs every month — each one supported end-to-end without spreadsheet detours.
Lock in the contract
Quote the contract with site count, included scope, periodic add-ons, after-hours allowance, and term length. Customer signs, the recurring schedule activates.
Roster team to sites
Assign cleaners to sites with role + shift pattern. Your team sees their week from their phones — addresses, alarm codes, scope checklists.
Prove the work
Each shift is stamped with start/finish clock-ins and before/after photos against the scope items. The facility manager gets a monthly proof-of-service PDF without having to ask.
Invoice the contract
One rolled-up monthly invoice or per-site split — your choice. Auto-applies the contract rate, periodic add-ons, after-hours loading, GST.
Trusted by commercial cleaners across Australia
$10–20M
Public liability tracked with renewal alerts
Multi-site
Per-site scope, schedule, billing — one client, many addresses
100%
BAS-ready GST on every invoice
$0
Free to start — upgrade when you scale
Australian Owned
Built in Melbourne, AU
GST Compliant
ATO-ready from day one
Bank-Grade Security
256-bit encryption
Free Plan Available
No credit card needed
Frequently Asked Questions
Common questions from commercial cleaning operators in Australia.
Does OneBookPlus handle multi-site commercial cleaning contracts?
Yes. Each client can have multiple sites under one contract, with per-site scope of work, access details, billing rate, and recurring schedule. Invoices roll up monthly or split per site — whichever the facility manager prefers.
Can I track scope of work and prove the work was done?
Every recurring contract carries a scope-of-work checklist — toilets, kitchens, common areas, periodic deep-clean items. Cleaners stamp the scope with before/after photos from their phones, and the system generates a monthly proof-of-service PDF for the facility manager.
Does it support after-hours and split-shift scheduling?
Yes. Commercial cleaning runs at odd hours — 9pm–3am for offices, pre-dawn for retail. Schedule split shifts, after-hours loadings, and team rosters across non-standard hours. Your cleaners see their assigned sites on their phones.
How do I manage public liability insurance certificates?
Store your Certificate of Currency (typically $10–20M PL for commercial cleaners) with a renewal-date reminder. Send a one-click PDF to procurement teams when they request it.
Can I track periodic add-ons like quarterly carpet cleaning?
Yes. Each contract supports periodic items — quarterly carpet steam, six-monthly window cleans, annual pad-scrub — that auto-schedule ahead of the due date and bill at the agreed rate.
How does this compare to Jobber, ServiceM8, or CleanGuru?
Jobber and ServiceM8 are strong on field-service scheduling but weak on multi-site contracts and scope proofs. CleanGuru is purpose-built for cleaning but lacks the recurring-billing depth and GST/BAS handling required in Australia. OneBookPlus is the only AU-native platform that does contracts, multi-site, proof-of-service, and BAS-ready GST in one place.
About the author
Bishal Shrestha
Founder & CEO, OneBookPlus
Bishal has over a decade of experience in digital marketing, web development, and small business consulting across Australia. He has worked with commercial cleaning operators across Australia, helping them manage contracts, multi-site rosters, and scope-of-work proofs.
Stop running contracts on a spreadsheet
Multi-site contracts, scope proofs, COC tracking, BAS-ready GST — all on one platform. Free to start, AUD billing.
Get Started FreeLast reviewed and updated: by Bishal Shrestha