Changelog

A booking page can now carry a shared passcode, so a VIP list, a members-only class or a page of prices meant for certain clients is not simply open to anyone who finds the address. A visitor without the code sees a prompt and nothing else: no service names, no prices, no available times and no hint of what the page sells. The same refusal covers the availability behind the page and the booking itself, so guessing an address further in does not get around it, and a page with a passcode is kept off the list of your other booking pages automatically. You can change the code whenever you like without moving the link. It is one code for the page rather than a login for each customer, and anyone you give it to can pass it on, so it keeps a page out of casual reach rather than making it a safe. Separately, any booking page can now be kept off that list without a passcode at all, for a page you would rather not advertise beside the public one. Passcodes are on Plus and above.

The free ABN lookup now searches the Australian Business Register by name as well as by number, so you can start from the name on the invoice instead of hunting for eleven digits first. Type a business, trading or entity name and you get the closest matches with their ABNs and whether each one is active or cancelled, and opening a match shows the entity type, the date that status took effect and whether they are registered for GST. Names on the register are not unique the way an ABN is, and the search reaches names that are no longer in use, so every match is labelled and you choose the business you meant rather than being handed one answer and left to trust it.

The files you attach to an invoice now go out with it, so a report and the photos from the job reach the customer in the same email instead of a second one you have to remember to send. Photos taken on a phone are usually far too large to email, so they are resized on the way out rather than refused, and half a dozen from one job will send. If a file still cannot be carried, the invoice goes anyway and you are told which was left behind rather than finding out later. Addresses now finish themselves: start typing, pick the right one, and the suburb, state and postcode fill in beside it, on a new job, the quick job screen, a job's own site details and on a booking. An address you put on a booking travels to the job you make from it, so the address is typed once.

Who is doing a job can be chosen on the booking itself, next to the service, instead of being added afterwards on your planner. The list offers everyone on your account, so a business that has invited its people but never opened the staff list can name them straight away, and the person you pick carries through to the job the booking becomes, which is what puts it in their lane on the day board and on their run sheet. Telling a customer you are on the way now works from your phone as well as your computer, and it tells you what actually went out rather than reporting a message as sent when there was no mobile number on file. One thing to know before you start naming people: while every booking is unassigned we stop you double booking your whole business, and once bookings carry names that becomes per person, so two at the same time with different people on them are allowed.

Picking a customer on your phone used to offer only the start of your list, so a long book seemed to stop partway through the alphabet and the person you wanted looked like they had never been saved. Every customer picker now searches your whole list and keeps loading more as you scroll, on a new booking, a new job, an invoice and a quote. Your jobs, bookings, invoices and quotes search all of your records rather than the most recent ones alone: a job by its number, its title, the customer or the address, an invoice or a quote by its number or by who it is for. Reach the end of a list and the next records load by themselves. A booking made on your phone now records which member of your team it is for, so it appears against the right person everywhere else, and the day view gives each person their own column so you can see who is busy and who is free at a glance, or narrow the diary to one of them. A bar above the tabs opens onto what matters on the screen you are looking at: today's bookings, today's jobs, or what you are still owed.

A test booking carries the time of the test and which testing centre it is at, so the run to the centre can be planned from the lesson itself. Both sit on the booking screen, and any lesson can have them added. The test then reads as its own line on the lesson in your diary, in the quick view, on the daily run sheet, and at the front of the lesson's title in your phone calendar, so the pickup is clear from the phone without opening anything. The booking says how long before the test the lesson starts, and tells you when that is less than the run-up you asked for, or when the test is not on the lesson's own day, with one press to line them up. On a test day service your booking page now asks the learner which centre their test is at as well as the time, and a booking cannot be finished without both. Those days are offered starts every fifteen minutes instead of your usual spacing, so the lesson lands as close to your run-up as the day allows, and the page says which time to take and why. When nothing free that day fits around the test, it says so and points the learner at another day rather than at a time that will not work.

When the AI builds your site it already chose your colours, your spacing, your section edges and where the dark bands fall. It now also picks the face your site reads in, from eight pairings of a heading font over a body font, and one of four ways your cards sit on the page: a fine line, a bold outline, a soft shadow that lifts them, or no card at all with the content straight on the page. The two are picked together, because a pillow-cornered card under a machined face is wrong and the picker knows which combinations are. You can change either in the Website Studio on any section, or across a whole page in one press, and anything you set yourself is never painted over by a rebuild or by Restyle. Restyle moves your cards, colours and bands and never changes the type on a site you have already read your own words in.

If you sell a class with a number of seats, your booking page now counts the seats on every layout: the day strip, the time buttons and the time board. A sitting with a seat left stays up, and a full one comes off, instead of a customer filling in the whole form and being turned away at the end. Someone you have already marked as arrived counts as a seat taken, so a class cannot be oversold once you start checking people in. The time board also stops offering a start in the middle of a running class, which it could do when your slot interval was shorter than the class. Moving a booking from your customer's own link follows the same count.

Each person in Settings > Team now has a Financials setting. Set it to No, owner only and they keep invoicing, quotes, taking payments, chasing what is owed and the diary, but cannot open accounting, the reports, banking, pay runs, pay rates or your plan and card, and cannot add anyone to the team while it is set. Only an owner can set it or change it back, and making someone an owner, or removing one, now takes an owner too.

Mark a lesson as a test day service with a lead in, and your booking page asks the learner what time their test is and works the lesson start back from it, in plain words. You can ask for the test centre or anything else on those services only, a question can take a file such as a test confirmation, and the attempt number and what went wrong last time sit on the booking. With Confirm automatically turned off, a test day booking now waits for your office instead of letting the learner confirm it from their own email. When you sell a pack you can say someone else is paying: the invoice goes to the parent or organisation and the credits go to the learner, who spends them from their own booking link. A parent can also book a lesson for their child on your booking page, with the reminders going to the learner. When a pack lands on the wrong person, Move credits on the learner's prepaid panel moves all or part of it, keeping its lesson type, length and expiry.

The gap between bookings and the minimum notice you set for online bookings are now applied on your booking page, in both layouts, and checked again when the booking is saved. Before this the calendar style page read neither, so a customer could book inside your notice period or straight after another booking. The gap applies on both sides of a booking, and neither rule binds your office when it books someone directly. Driving schools can also let each instructor set a longer gap or longer notice than the school's, on their card on the Instructors page, and the school's numbers stay the minimum.

Each instructor now has a Your Alerts page, from the cog on their notification bell, with a switch for each thing they are sent: the daily run sheet, a lesson arriving in or leaving their diary, a lesson confirmed or moved, a lesson going back to waiting on the office, and their accreditation running out. Everything starts switched on. In Settings > Team, Only you and your admins set service areas lets the office draw the map so no two instructors claim the same suburbs, while instructors still see theirs. In Contractor Pay, moving a lesson whose pay has already been worked out now warns you at the time, and a pay run holding a lesson that changed hands names it before you can approve it.

The board you run the day from now has its own row in the sidebar, called Planner, instead of sitting inside the jobs menu. When two jobs land on the same person at the same time, both cards turn red and each one names the job it overlaps, and the column shows how many clashes it has. You see it the moment you drag a job across, not after the page reloads. Each person's column also shows how much idle time sits between their jobs, so you can see where another job would fit. The unassigned column stays pinned to the left while you scroll across a big team. On a job's own page, the progress bar now shows the date it was booked in, started and finished. The jobs list can be narrowed to one person, one job type or one tag, each filter shows as a chip you can remove on its own, and you can save a view you use every day and open it in one click.

Automatic overdue invoice texts now respect your SMS quiet hours instead of arriving at night. Reminders go out twice a day, so a text that would have landed in quiet hours goes with the next run, and the invoice reminders page tells you in your own time zone when your texts will go. The reminder email is never held. Pausing a reminder rule now stops that reminder completely, email and text, while the others keep going. A recurring invoice set up in another currency now raises every new invoice in that currency. The cost shown while you write a text now counts emojis, curly quotes and special characters the way the phone networks do, so the number of credits it shows is the number you are charged. Your quotes and invoices lists can be narrowed to one client or to the dates they were issued, with the same chips and saved views as jobs. Changing tab keeps your search, and the quotes list now pages through every quote instead of stopping at 200.

Budget against actual now adds up the time and materials logged against each job, the same figure the job's own page shows, and compares it with the estimate. A job with nothing logged yet says so, rather than reading as on budget, and a job with hours that have no rate says its cost is not known yet. A job that came from a quote is measured against the quote before GST, and the quoted lines copied onto it are no longer counted as money already spent.

Pick a section and drag the band above or below it to give it more or less room. It snaps to sensible steps, shows the measurement as you drag, previews on the page as you go, and one drag is one undo. Escape cancels, a double click puts it back, and the arrow keys nudge it. You can set a different amount for phones. The settings panel is new as well: it opens with the name and a plain description of whatever you have picked, has a box to search your settings, and gives every kind of section real controls instead of a row of boxes. Photos have upload and your own library, links ask where you want to go rather than expecting an address, colours offer your site colours first, icons are shown rather than named, and lists can be dragged, copied and removed. The section list on the left now shows each section by its own heading with a small picture of what it is, an eye to hide it, and a count for each page. An empty photo section now says what to do instead of looking like nothing happened.

Availability: All paid plans

A school, studio or community ensemble can now run a whole teaching term in OneBookPlus. Set the term with its start and end dates and the dates it does not run, so a public holiday is skipped once instead of in every class. Add the programs you teach with the fee against each, then build a class that meets on a repeating schedule inside the term, with its own capacity and its own fee, and every meeting becomes a session. Enrol a student in as many classes as they attend, each carrying its own fee, concession and status, so one student can sit in three classes at three different fees. At the session, open the roll and mark each student present, late, absent or excused, with a note against a mark, and one button marks the whole class present so you only touch the exceptions. The roll is a page in the browser that lays out for whatever screen you open it on. You will find all five screens in the sidebar under Ensembles, on every plan including the free one, with nothing to install.

Availability: All plans

Invoicing a term used to mean building each family's invoice by hand off the enrolment list. Term billing now writes them from the enrolments themselves: one invoice per paying family for the whole term, with one line per enrolment at the fee that enrolment carries, rather than a flat price a head. The screen is a preview before it is a run. It shows every family, each of their children, the class and the fee against it, and the invoice total, and nothing is written until you press the button at the bottom. GST is read from your own registration instead of assumed, so a school that is not registered for GST is not charged any, and the run stops and tells you rather than guessing if your registration cannot be read. An enrolment with no fee anyone can work out is listed by name and held back instead of billed at zero, a family already invoiced for that term cannot be invoiced again, and your plan's monthly invoice allowance is checked before the run starts. Everything held back is listed with the reason, in the preview and again after the run. It opens at /dashboard/education/term-billing.

Availability: All plans

A student's contact record can now hold their health information: conditions, allergies with the reaction and the treatment, medications, their doctor, and whether an action plan is on file. It is kept apart from ordinary contact access. Nobody picks it up by opening a list or exporting contacts, every read is written down with who read it and when, and the export is a screen of its own that only the account owner can use, recording a line for each record exported. Whoever is taking the roll sees none of the detail. Beside a student's name they get a short line the office wrote, plus flags for anaphylaxis risk, an action plan on file and support required, and never a diagnosis. If that check cannot be run the roll says so in words, because a missing flag would otherwise read as an all clear. Health information is entered by your own staff on the student's record. We do not ask for it on the booking form. The export opens at /dashboard/education/health-export.

Availability: All plans

Two parents used to be typed into one free-text box on the student record, which reached one address or none. A student now has a guardians list, and each person on it has their own name, email and mobile, and can be marked as an emergency contact or as someone allowed to collect the student. A parent recorded this way does not use up a contact against your plan's limit, so three hundred students with two parents each do not cost you six hundred contacts. Each parent can ask for a sign-in code to the student's lessons page with their own email address or mobile, without holding a customer record of their own, and a parent whose address covers more than one child is not dropped into one of them at random: the sign-in is declined, the children are named, and they are asked to use the address you hold for the one they want, or to ask you for that child's link. Your old free-text entries are shown to you as they were typed so you can split them across the right people yourself, rather than being guessed at. Recording a second parent gives that parent their own way in. It does not yet copy them into the reminders, notices or invoice copies you send, which still go to the address on the booking or the invoice.

Availability: All plans

A photo on your website used to open at a long storage address on another company's host, and that is what a shared link or a search result carried too. Every picture now lives at an address on your own site, such as yourname.onebookplus.com/media/photo.jpg, and on your own domain when you have one. The same address serves the right size for every screen and the smallest modern format each browser accepts, and it is kept for a year at the edge, so repeat visits stop downloading the same photo again. Nothing in your media library changed and there is nothing to redo.

Availability: All paid plans

Until now the website's address was the same handle as your account, so renaming the website also moved the default link in your emails and your booking page address. The website now has an address of its own. Ask for one from Domain settings: a handle you already hold, like your booking page address, applies at once, and a new one is checked by a person, usually within a business day. Your booking page address, the links in your emails and every existing link to your account stay exactly as they were, and your old website address sends visitors to the new one, so nothing you have already printed or shared breaks.

Availability: All paid plans

Your business website, its pages, its address, its domain and the publish switch are now the owner's and admins' to change. Staff, accountants, members and advisors no longer see My Site or the Website Studio, and a change they try to make from anywhere else is refused with a sentence saying who to ask. Nothing on any site was changed by this; it only settles who can change it from here on.

Availability: All paid plans

The editor was built for people who build websites, and it showed. It now works for someone opening it for the first time. There is an Undo button at the top, with Ctrl+Z, that takes back typing over text, a design change or a section dragged to the wrong place; deleting a section still keeps a backup you can go back to from Version history. A quiet Saved note is always on screen instead of flashing for a second, and it shows on a phone too. When you press Publish the toolbar shows your live address with a copy button, and taking the site offline now asks first, as do the two AI buttons that rewrite a whole page or restyle the whole site. The panels are named for what they hold: Pages instead of Layers, Edit instead of Inspector, backups instead of checkpoints, sections instead of blocks, and the top and bottom of every page instead of site chrome. The section gallery opens on a Popular group with the eight sections a service business needs, and every section is named for what it looks like, so a banner with a photo is called that. The search settings for a page sit behind an Advanced link with only the Google description showing, the code editor sits behind Advanced in Settings, and the AI panel keeps the guided build and the section rewrite in view with the rest under More AI tools. Nothing is selected when the editor opens, an empty page leads with Build with AI, and the address for a new page is filled in for you.

Availability: All paid plans

The light online shop that came with the website is no longer offered on any plan. Not every business sells goods, and the two shops that had been switched on held no products and no orders. Plus keeps your own domain, fifty pages and the members area; Growth keeps unlimited pages and the automation apps. The shop code stays, and it will come back as an app when it earns its place. If you already had it switched on, nothing of yours is removed.

Build with AI used to give every service the same run of sections, and it gave your add-ons and deposits a page each because that is how they sit in your booking list. It now reads the list the way a visitor would: sized options share one page, an add-on is listed on the page of the service it belongs to, and a deposit or a fee is a line on that page rather than a page of its own. Each service page is built on one of six layouts, no two alike on one site, and a page that comes back thin is filled out before you see it. Sub-pages also open differently from the home page, with the hero, photo sides and gallery rhythm changing page to page. When your booking system has services, team profiles, before-and-after photos or blog posts, the planner can place the live blocks that show them instead of describing them, and it plans a price table or a testimonial only when the real figures and reviews exist.

Availability: All paid plans

A new free tool works out an Australian building progress claim in your browser, with nothing to sign up for. Enter the contract sum including GST, approved variations, everything claimed on earlier claims, and this claim as a dollar amount or as a percentage, then your retention rate and any cap. It returns the retention withheld on this claim, the net amount payable now, the GST inside that amount, the GST on the retention that does not fall due until the retention itself is invoiced or received, the retention held to date, and the balance left on the contract. GST comes out by dividing by 11, because a contract sum is quoted with it already in. A claim that would take the total past the contract sum plus approved variations is refused, and it tells you how much room is left, rather than printing a number that cannot be issued. Download the finished claim as a PDF to send, a blank fillable PDF to reuse on the next job, or the schedule as a CSV. All three are built on your device and nothing you type is uploaded.

Four new pages for Australian builders. Accounting software for builders is a buyer's guide rather than a sales page: the things a build needs that a general ledger does not, the realistic options with the price each vendor publishes and the date it was checked, and an honest list of what OneBookPlus does not do near the top instead of in a footnote. QBCC minimum financial requirements covers each licence category, the net tangible assets and maximum revenue behind it, who may lodge internal management accounts, what an accountant has to report on and when, and it carries a calculator that works out which category your own numbers support. Building contract rules by state keeps apart the four things most published summaries roll into one: the contract value above which a written contract is required, the most you may take as a deposit, whether stage percentages are set by legislation, and the value above which home warranty insurance is required. GST on progress claims covers when the GST on a claim falls due on the cash and non-cash bases, how progressive supplies are treated, when the GST on retention becomes payable, and what a claim has to carry to be a valid tax invoice. Every figure on all four pages names the instrument it comes from, the provision, and the date it took effect.

The markup and margin calculator has a fourth mode for a building job. Enter the cost of works excluding GST, your overheads and your rate, say whether that rate is a share of the contract price or added on top of cost, and it gives you the contract price with and without GST, the money left after the works and the overheads, and the point at which the job stops making anything. It also puts the two ways of striking a rate side by side, because adding a percentage to your cost and keeping the same percentage of the price are different amounts of money. It prints no typical builder's margin, because no Australian figure exists to quote. Separately, the Buildxact comparison now answers the alternatives question too: the tools an Australian builder actually shortlists, each with the price its vendor publishes, and whether that price is in Australian dollars and whether GST is in it. Three of them publish no price at all.

The Website Builder is no longer a separate app you pay for: if you are on a paid plan, My Site is already in your sidebar. Starter includes a website on your OneBookPlus address with 10 pages and a blog, Plus adds your own domain with SSL, 50 pages and a members area, and Growth has unlimited pages, programmatic landing pages for every suburb you serve, and AI rebuilds on the monthly credits. The first AI draft of your site is included on every paid plan, and every published site now carries a small Made with OneBookPlus credit in its footer. The Free plan keeps the branded booking page.

Availability: Starter and higher

If your proposal, contract or variation sheet already lives in a fillable PDF, you can now use it as it is. Upload the PDF under PDF Forms and we read every form field in it. Fill in your side in the browser, straight onto the document, and send the client a private link. They see your entries locked in place, fill in whatever you left for them, sign by drawing on the signature line, and press Submit. You both receive one completed copy with a completion record on the last page that shows who sent it, when it was opened, when it was signed and from where. Nothing is retyped and the file you sent is the file that comes back. Available to trades and construction businesses on every plan.

When your instructors sign in to their own diary, you now decide how much of the school they can reach. In Settings > Team, pick one access level for the whole school: Diary only, which is their own lessons, learners and working hours with no lesson notes, sign-offs or money; or Diary and learners, which adds lesson notes, sign-offs and prepaid balances for the learners they teach and a read-only view of the invoices for their own lessons. A separate switch, Sees the whole school's diary, lets a senior instructor read every lesson and take an unassigned booking for themselves, while still never moving or changing a colleague's lesson. With the Instructor and Vehicle Scheduler app you can set a different level for one instructor from Fleet and Scheduler, so a new instructor can start on Diary only while everyone else follows the school setting. An instructor only ever sees the parts they hold, the controls they do not have are simply not shown, and their own card tells them the access their school has set. A third level, Diary, learners and invoicing, which lets an instructor raise the school's invoice at the lesson price and record a cash, bank transfer or PayID payment on their own lessons, is coming soon.

A large pass across the pages people read before they sign up. Industry pages no longer show another trade's screens beside your trade's name, and the pictures on a page now match what the page is describing. Comparison pages state a competitor's price only where that competitor publishes one, and say plainly when a price is quote-on-request instead of leaving a gap mid-sentence. Every comparison links to our own pricing, which a reader previously had to go looking for. Calculators were corrected where they disagreed with the published rules, and the pages that share figures now read them from one place instead of each carrying its own typed-in copy, so they cannot drift apart again. Bundle pages in the App Marketplace get a proper preview card, so a bundle shared in a group chat shows the bundle and its price rather than a blank. Headings, buttons and link text across these families were rewritten to say where they go. If you use the customer links we send you, a calendar invite that cannot be loaded no longer tells your calendar the appointment was cancelled, and your business name and colour now appear on the preview when one of those links is shared.

When a booking or a table reservation still needs your confirmation, the page now says a request was sent and that you will confirm it, instead of saying it is confirmed. Your customer also gets a link to view, change or cancel without ringing you. Every public form you send people to now carries a short notice saying what is collected, who it goes to and why, which is what the Privacy Act asks of you as the business collecting it. Property pages no longer paint five stars beside a property that has no reviews. In the App Marketplace, five listings were describing features that were not built, including carer language matching, automated referral thank-you emails and PDF export from the loan calculator; each one now says what it does and, where it matters, what it does not. Nine calculators were telling you to see a registered tax agent about questions that are not tax questions, like a home loan or a learner logbook. And a set of guides and help articles have been corrected, including one that read as though you could complete your Single Touch Payroll finalisation in OneBookPlus, which you cannot.

Every screenshot caption on our industry pages now describes the screen in the picture. A few of them had drifted into describing what we meant to build: one caption promised a colour-coded practitioner calendar over a picture of an empty booking list, and a dozen listed line items that were not on the invoice shown. Twelve trades were also being shown another trade's screenshots, and now have their own. The comparison pages say plainly what each claim was built from: the vendor's own published Australian pages, read on the date printed at the bottom. Site-wide, seventeen accent colours have become one, which mostly means text and buttons that were washed out or invisible in dark mode are now readable, and the calculators pick up your theme properly. Two things that were broken are fixed: our Australia and India blog archives were returning an error page instead of loading, and 120 industry pages briefly did the same this morning.

Help articles now render tables, keep numbered steps in order when a step has sub-points, and show screenshots. Search actually works: a question with a comma or a bracket in it used to return nothing at all. There is a help button in the dashboard top bar that opens the section for the screen you are on, and a thumbs up or down at the end of every article that tells us what to write next. The app marketplace has a real filter, so you can narrow by industry, by free or paid, and hide what is not out yet, and installing an app now carries you to that app instead of dropping you at a generic signup. If your device is set to dark mode, a long list of pages that were previously unreadable, including help articles and the security and trust pages, now have proper contrast, and links no longer disappear when you hover them. Printed invoices, statements, scopes of work and pest reports come out clean, with table headers repeating across pages.

Press Cmd K (or /) and type where you want to go. Pages now show up in search alongside your contacts, invoices and jobs, so typing GST or availability takes you straight to the right screen, and search only offers pages your role can actually open. Your trial countdown and security reminders now appear whichever look you use, including Work Ledger and Books. New businesses get a quieter first day, with one guided setup instead of competing checklists and pop-ups. Opening hours and your booking page now also live in Settings where you would expect them, the Purchases menu can finally be collapsed, and dashboard dates follow your own timezone.

Your service menu now holds everything a salon service needs in one place: a deposit to hold the chair, whether clients can book it online, whether it confirms itself, how many weeks until they are due back, and whether it needs a patch test. Set a rebook cadence and the reminder goes out on its own when the visit is done. Online bookings now charge the right price when a client picks a particular professional, so a senior stylist's rate or a tier price is what they pay, and clients only see the people who actually perform that service. Working solo? The appointment book opens with one tap on Add me, and your booking page stops offering a time you are already in.

Signing up used to end with us guessing what you needed first. Now, right after you pick a plan, you choose what your first week looks like: get invoices out and paid, fill your calendar, win work with quotes, run your crew, or move over from another tool. If none of the cards fit, say it in your own words, like get my regulars booked in and stop chasing money, and setup turns that sentence into a short plan of steps you can trim before you start. The steps walk you through the app's real pages, tick themselves off as you go even when you do things in your own order, wait for you if you stop for the night, and let you skip anything that is not your problem yet. There is also a faster way to bring your customer list across: paste it straight from your notes app, one per line in any shape, and names, phones and emails sort themselves into place before you save.

Availability: All plans

Pest managers can now write the report itself rather than attaching one produced somewhere else. Every new report starts with the nine areas a timber pest inspection is expected to cover, and asks you to mark each one inspected, limited or not inspected with the reason, so an area you could not reach is on the page instead of missing from it. Per area you record a moisture meter reading, thermal notes, species and severity, tick live activity, damage, workings and conducive conditions separately, and attach photos. Issue it and your client gets a branded PDF or a link they open without a login; void it and that link stops working. Alongside it sits a chemical log holding the product, APVMA number, active constituent, batch number, dilution rate, method, target pest, weather and technician, searchable by address so next year's technician can see what went down and where.

Availability: $79/mo add-on, 14-day free trial

Ask the chat assistant a question about your own setup and it looks, instead of guessing. It can check which services you have and why one is not showing on your booking page, what your booking address is, whether card payments are connected, which apps you have installed and what you actually pay for them, and your outstanding total. It reads your business only, it can look but never change anything, and money figures stay limited to owners, admins and accountants. It also remembers the whole conversation rather than the last few messages, answers from the help centre rather than our marketing pages, and hands over to a person when it genuinely does not know. Ending a chat now ends it, and your open conversations are listed together so a reply from us is not something you have to go hunting for.

Availability: All plans

Text message credits now come in bundles: 250 for $49, 1,000 for $169, or 5,000 for $749, so the more you buy the less each one costs. Credits you buy no longer expire. Your plan's included messages still refresh every month and are always used first, so a bundle is only touched once those run out. We also count the way phone carriers actually charge: one credit covers 160 characters, a longer text uses two, and a single emoji or a curly quote pasted from Word shortens the limit to 70. You now see that count as you type, and the total before you send a campaign, so a long message never costs more than you expected.

Availability: All plans

Every plan includes a number of logins, and until now the top of that range was a dead end. Settings, Billing now has a Team seats card: add as many extra logins as you need at $9 each per month. They go on your existing subscription, so a seat added mid-month costs the part-month and removing one credits it back. Worth knowing either way: only people who actually sign in use a seat. Staff you roster, book and pay but who never log in have always been free, and still are, however many of them you have.

Availability: All paid plans

Staff with the Instructor & Vehicle Scheduler now get a runsheet by email each morning: every lesson in order, with the student's name, a tappable phone number, the pickup address as a map link, the car they are in, and any note on the lesson. It arrives at 6am your time, wherever your business is, and a day with no lessons sends nothing. When a lesson is moved to someone else, both instructors are told, so a swapped booking no longer depends on somebody noticing. Inviting a team member also improved: pick who the login belongs to and their bookings, schedule and pay connect straight away, and the invite email now carries a link that signs them in properly first time.

Availability: All plans with the Scheduler app

Settings, Sign-in & Security now offers three ways to add a second step at sign-in, and you pick the one that suits you: a code from an authenticator app, a code by text message to your mobile, or a code by email. You are only asked on a device you have not used before, and you can mark your usual computer as trusted for 30 days. Recovery codes work with all three, so a lost phone is not a lost account. Owners and admins can also require two-factor for everyone in the business, with a week's notice before it starts, and each person still chooses their own method.

Availability: All plans

Refunds now have a request lane. Anyone on your team who works with invoices can open a payment and ask for a refund with an amount, a reason and a note; nothing is sent until an owner or admin approves it. The deciders get an email the moment a request lands, and the payment row shows an approve or decline panel right where the money sits. Approve and the refund goes out the usual way; decline and the requester sees your note, so the person at the counter always has an answer for the customer.

Availability: All plans

Every settled payment on an invoice now carries a Refund button for owners and admins. Choose the amount (full or partial), pick a reason, and the money returns to the customer's card through your Stripe account, usually within 5 to 10 business days. The invoice reopens for the refunded amount, your ledger and GST position adjust themselves, and the whole thing is recorded against the original payment. Payments you recorded by hand can be refunded too; the books update and you hand the money back your usual way.

Availability: All plans

The retail register now has a Sales tab. Every sale it has rung is there, newest first, with the time, receipt number, customer, how they paid and what they spent, plus the day's takings split between cash and card. Open any sale to see the basket line by line, reprint the receipt as a proper tax invoice with your ABN and per-line GST, or take a return: refunded items now go back onto your stock count automatically, which they never used to. Cash up is one tap away on the same bar.

Availability: All plans with the POS app

GPS Visit Verification now records where each home care visit started and finished. Set a geofence on each client's record, anywhere from a 100m townhouse to a 2km rural property, and when a carer taps Start or Complete their position is saved with it. Care, GPS Verification lists the day's visits with the distance at both ends and a link to the exact spot on a map, and a clock-in well outside the fence tells your coordinators while the visit is still running. A reading the phone itself calls unreliable is flagged for a look rather than counted against a carer, and location is only ever taken at those two taps.

Availability: GPS Verification app, $9/mo

Rostering, Timesheets now carries a Time clock kiosk card. Switch it on and you get an address to open on a tablet, a spare phone or the shop computer, plus a QR code to point that device at. Staff tap their name, type a 4-digit PIN and they are clocked on; on the way out they tap their name again and enter their break. Nobody needs a login, an app or a user seat of their own, and every punch arrives in Timesheets for you to approve before it reaches the pay run. PINs are set per person under Rostering, Employees, and the card tells you how many of your team still need one.

Availability: All plans with the Rostering app

The Booking links screen now opens with a ready-to-copy link for everything you sell: each of your pages, every lesson grouped by its category, every prepaid package, and the Find my lessons page for customers who lost their personal link. Package links open the booking page with that package's buy form already open, so a button on your website can sell one specific pack. Each package row also carries a copy-ready website button. Every link is checked against what its landing page actually offers before it is shown, so a link you copy from this screen opens on the thing it names.

Availability: All plans

Three new switches under Settings, Notifications. Text the assigned staff member about new bookings, straight to the mobile on their team profile, so instructors without logins still hear the moment work lands. Customers now get a text when you confirm their request, not just when they ask. And prepaid package buyers finally hear from you automatically: a text and email when their request arrives, and another when you activate it, carrying their personal booking link so they can start using their lessons without a phone call. Every send draws on your monthly SMS allowance, and every switch is yours.

Availability: All plans

Each booking page now says what it offers: services, prepaid packages, or both. Set a page to packages only and it becomes a clean standalone packages page at its own link, ready for your website's pricing section. Pages offering both got tidier, with the calendar first and packages beneath. Packages can also be sold with an instructor: choose per package whether students pick their instructor when buying or when booking, and a student who picks at purchase gets that person as their default, with their personal booking link opening already set to them. It is a preference, never a lock, so their lessons are always usable. And for students who lose the text with their link, every booking page now has Find my lessons: enter the phone or email they booked with, receive a code, and they are back on their own booking page.

Availability: All plans

Studios selling prepaid class packs can now build them without buying a whole industry suite. Create a 5, 10 or 20 class pack, sell it to a member from their contact page, and every booking they make draws one credit automatically at no charge. You can set an expiry, see each member's remaining balance on their contact card, and we email the member when they are down to their last class or two so the renewal conversation happens before they run out. Raising the renewal invoice is one tap, with GST worked out for you.

Availability: $9/month add-on

Businesses whose staff each cover part of a city can now put the pickup area question first on their booking page, so customers see only the people who come to them before choosing anyone. The order is yours to set from Bookings, Booking Page, and you can change it any time. Choosing a staff member now tailors the rest of the page too: the suburb list shows the places they actually cover, services they do not offer say so, and if they do not travel to your suburb the page says that plainly instead of showing no times. The covered-suburbs list is searchable as you type, with the full list one tap away.

Availability: All plans

Property managers can now export the entire rent roll in one go from Settings, Export: properties, leases with tenant and owner names, the full rent ledger and landlord statements, as CSV files. Your data has always been yours; now it leaves in one click. Separately, every email sent through the platform now shows the sender as your business name via OneBookPlus, so your customers can see the message travelled through a platform they can trust.

Availability: All plans

When you save bank details, we check the account name against the names your ABN is registered under on the Australian Business Register. Sole traders banking in a personal name are fine, and so are trading names on the same ABN. If it doesn't line up, you can ask us to review it and we'll confirm by email.

The walk-in register has been redesigned around the five-second sale. Product tiles respond to the tap with a live count badge, the cart reads like a receipt with a running total that counts rather than blinks, and cash sales get a tender pad where each note is a tap and the change shows on the button before you commit. Completing a cash sale fills the screen with the change due in type big enough to read across the counter. USB barcode scanners now work from anywhere on the screen, even mid-search, with no popup to open, and a new terminal mode hides the rest of the dashboard so the register owns the whole tablet. Businesses not registered for GST no longer see a GST line on the sale, matching what their receipts record.

Availability: All plans

Choosing Bakery when you sign up now sets the account up the way a bakery trades: a counter register, a product list, pickup pre-orders and wholesale invoicing, instead of the restaurant layout with table maps and kitchen screens. Existing accounts can switch in Settings under Business by picking Retail with the Bakery subtype, which adds the pre-order pieces without removing anything already in use. Butcher, deli and grocer subtypes are available under Retail too.

Availability: All plans

If you ever pressed "try it with sample data" or loaded a sample business from an empty list, you can now see exactly what those buttons added and take it back out. Settings has a new Sample Data page listing every batch of example records in your business, where each one came from and how many records it is, so you can clear one batch or all of them. Removing an example invoice or bill also reverses its bookkeeping entry, so your profit and loss and BAS stop counting amounts that were never real. Records you entered yourself are never touched, and the invoices, quotes and jobs lists now say up front when some of what you are looking at is an example rather than your own work.

Availability: All plans

Times across the product are now written and shown against your business's own clock rather than the server's. That means the hour you type when you book a job, roster a shift or schedule a visit is the hour that gets stored, and the same hour appears on the run sheet, the parts list, the dispatch board, the calendar feed and the confirmation your customer receives. Run sheets and parts lists also now show a full day's work rather than quietly starting mid-morning, and the day printed at the top of today's run sheet is the day whose jobs are on it. If a list cannot load it now says so instead of showing an empty page that looks like a quiet day. Timesheets tell you when an approval did not save rather than closing as though it had, and rejecting one no longer clears the notes already on it.

Your public booking page has been rebuilt around one idea: show customers when they can come in, and nothing else. Booked time and time you are not working now look the same to a visitor, so nobody can read your diary off your booking page, and the times you do have free are the only things on the screen. It works properly on a phone, where most bookings actually happen: bigger time buttons, the right keyboard for each field, and errors that announce themselves instead of leaving the page looking stuck. If a day is full it now offers you the next three days that are not. You can choose how it looks in Bookings, Booking Page: a week view, a day view with a column per staff member, or a simple list of times, plus which hours to show, how far ahead people can book, and whether to show staff photos and prices. Customers who have bought a lesson pack now see how many they have left and that booking one uses a credit, rather than wondering if they are about to pay twice.

The booking set-up screen used to say your page was live whether or not it was. It now checks what your page actually needs and shows you what is outstanding, with a link straight to the screen that fixes each one, and it holds back the share link and QR code until the page can genuinely take a booking. Adding a service also now ticks Bookable by default, which was the commonest reason a page stayed empty after an operator had done everything right.

If you have never sent an invoice, the invoice page now guides you through it step by step: who it is for, what you did, what it costs, and how you want to be paid. It asks whether you are registered for GST exactly once, ever, with a straight answer if you are not sure, and your bank details print on every invoice from then on so customers can pay you straight away. You can add your logo and colour right before sending, send by email, copy a link to text instead, or send it to yourself first to see what your customer will get. Once you have sent one, the guidance steps back and stays out of your way. Every invoice also now shows a plain-words running total while you type, and the line-item fields are properly labelled.

The set-up step that asks what kind of business you run is now one simple list in plain words, with the businesses that use OneBookPlus most right at the top, including driving schools and music teachers who previously had no tile of their own. Search understands what you actually do, so typing bond clean, sparky or driving lessons finds the right fit. And picking your industry now sets up the right tools automatically, so the old question about which modules you want is gone. Everything stays changeable in Settings.

Bills you have not paid yet now sit in Accounts Payable instead of showing as money already out of the bank, so your balance sheet, cash flow and bank figures reflect what has actually left your account. The Aged Payables report now shows every supplier you owe and how overdue each balance is, marking a bill as paid records the payment properly against it, and the trial balance export matches the on-screen report exactly. BAS figures now follow your GST reporting basis too, with GST on purchases claimed when you pay a bill rather than when you receive it if you report on a cash basis. Existing figures have been tidied up automatically, so there is nothing you need to do.

If you are on a free trial you now get a heads-up three days out and again the day before it finishes, sent against your actual trial end date rather than a fixed number of days after you signed up. Each one shows what you have built so far, such as invoices sent and their value, bookings scheduled and customers on file, so you can see what you would be leaving behind. Nothing is ever deleted when a trial ends: your account moves to the Free plan and everything stays where it is. If your card is already on file we leave you alone, because nothing is about to change for you.

Financial Insights is a new visual summary of your last 12 months: money in against money out, net profit and margin, cash on hand, what you are owed and where your money goes. It opens with plain-language signals such as income momentum, overdue cash and customer concentration, each linking to the screen where you can act on it. Reports are no longer dead ends either, so you can click an expense category on the Profit and Loss to see the transactions behind it, or a customer on Aged Receivables to see the invoices they owe on and open one straight away.

Availability: Plus and higher

Orders taken on the POS now appear on a kitchen screen as they are placed, so the pass works off a live list instead of paper dockets. Each item shows how long it has been waiting, kitchen staff tap to mark it in progress or done, and front of house sees the status change straight away. Larger kitchens can run a screen per station. Kitchen Display is an add-on with a 14-day free trial, and it needs Point of Sale to feed it orders.

List, Month, Week and Day now sit on one control, so the view you want is a single tap away. Pinch to zoom between them or swipe sideways to move through weeks. A live line marks the current time, finished bookings fade back, and the open time between bookings shows as a tappable gap that starts a booking already set to that time. A summary tells you what needs you for the period you are looking at: what is booked, waiting to be confirmed, still unpaid, double booked, or free. The home revenue chart also switches between 7 days, 30 days, 6 months and 12 months, and between bar, line and area.

Replies to your invoices, quotes and booking confirmations land in a single inbox inside OneBookPlus instead of scattering across your personal email. Threads are grouped per client, so you can open a customer and see every message alongside their jobs and invoices, then reply in the app with files or a document attached. This one is in beta and switched on per business: ask us if you would like it turned on for yours.

Availability: Beta, on request

Tracking parts and stock levels used to sit behind a separate paid app. It is now included with Jobs on every plan: add parts to a job or invoice, set a sale price or let it calculate from cost plus markup, and search the catalogue by name or SKU. Buying stock on a supplier bill receives it into inventory automatically.

You can now transfer money between your cash and bank accounts and have both sides post to the ledger correctly. Payments record against a chosen deposit account (with a default you set once, changeable after the fact), and the balance sheet breaks down per account so the figure on the page matches the account it came from.

Set once whether your prices include GST, and invoices, quotes, bookings and recurring invoices all follow it, with an inclusive or exclusive toggle on invoices, bills, expenses and stock prices. If you are not registered for GST, OneBookPlus now detects that from your ABN when you verify it and stops adding GST you should not be charging.

Salons and barbers get a free identity in OneBookPlus (services, chairs, online bookings and GST invoicing) plus an optional paid Salon Suite for the salon-specific work. Your client history, notes and rebookings stay on your own records rather than a marketplace's.

Music teachers and schools can run prepaid lesson credits, weekly term calendars, and exam and grade tracking in one place. Parents who pay for a child are kept on the student's record, so a whole family can be invoiced per term without rebuilding the list each time.

You can invite an external accountant or bookkeeper into a scoped, accounting-only view of your business instead of handing over your login. They get a curated workspace across the clients who invited them, can raise queries against specific transactions, and can sign off a period once it is reconciled.

A chat panel in the dashboard puts support and quick actions one click away, and it keeps your history between sessions. A "What's new" area in the top bar carries product announcements, so changes turn up where you work rather than only on this page.

Customers can now buy a pass or package on your public booking page and redeem it themselves when they book, without you raising anything by hand. You activate the pass, and each booking draws it down on a ledger you can audit.

Driving instructors get lesson packages with a real credit ledger: every booked lesson draws one credit, a cancellation puts it back, and students and parents see a live balance instead of texting you. Alongside it, competency sign-off against your own syllabus, a printable student record, a pickup map that plots the day's lessons in drive order, and instructor and vehicle scheduling that blocks a double-booking before it happens.

Businesses on OneBookPlus get a free listing in the OneBookPlus directory, where customers can search by category and suburb and book straight from your profile. The directory now covers 87 categories, from driving schools and salons to trades and allied health.

OneBookPlus is now a Zapier app, so you can push new bookings, invoices, quotes and contacts into the thousands of tools Zapier connects to. Connecting is free on every plan, and public booking-widget bookings fire the same events as ones you create yourself.

Availability: All plans

Every business gets five free AI receipt scans to try, so you can photograph a receipt and have the expense filled in without subscribing to the AI Companion first. You can also drop a supplier PDF invoice in and have it create the bill to pay.

Availability: 5 free lifetime scans; unlimited with AI Companion

If you travel between customers, the calendar now has a map view that plots the day by pickup address with the driving route, per-leg travel times, and a flag when two jobs are too tight to make. It includes street, satellite and terrain layers and directions for the whole day, without needing a separate navigation app to plan it.

Real estate agents can build a listing presentation from templates instead of assembling one per vendor, then send it as a tracked digital proposal. You can see how the vendor engaged with it rather than guessing whether it was opened.

Cleaning businesses get a bond and end-of-lease workflow in the iOS app, built around the room-by-room checklist those jobs are actually quoted and signed off against.

The native iOS app is approved and live on the App Store, with invoicing, quotes, bookings, contacts, jobs, expenses, accounting reports and every industry dashboard, plus a roomy two-pane layout on iPad. Starter and Growth plans can be subscribed in-app through Apple, and onboarding signs you in with Apple, Google or email and walks through business setup. Face ID app lock and push notifications are included; a native Android app is coming, and the full web app runs on any Android device at my.onebookplus.com.au in the meantime.

Every tab of the iOS app now carries an "Ask AI" button that opens a chat grounded in your own business data, ask about unpaid invoices, this week's bookings, or cash flow and get an answer drawn from your books, not a generic reply. It's unlimited with the AI Companion add-on, and every business gets 3 free questions a day to try it. Alongside it: a global quick-create button, Invoice Insights on the dashboard, and search on the More tab.

Availability: 3 free questions/day; unlimited with AI Companion

The public site now shows the product working instead of describing it: a scroll-driven scene scrubs through a tradie's actual day, missed call answered and booked by AI, job card, GST invoice sent from the ute, payment landing with GST set aside, while the ledger writes itself entry by entry. Every one of the 56 industry pages got its own version with a day native to that trade, and everything has full static fallbacks for reduced motion, SEO and slow connections.

Hotel operators can now switch the SMS log between "All SMS" and "Hotel SMS only" with one tap, narrowing the list to stay-related messages, pre-arrival check-in links, arrival-day welcomes, review requests and booking confirmations, without scrolling past invoice and appointment traffic. The filter keeps your other settings intact and says so plainly when nothing matches.

Hotel accounts now receive a single skim-able morning email at 6:00 am AEST listing today's arrivals, today's departures, and the balance to collect at the desk, so you can read the day's plan before reception opens. Quiet days with nothing on the board are skipped, and the digest can be switched off entirely if you'd rather not get it.

The audit log can now be narrowed to hotel activity only, check-ins, check-outs, confirmations, cancellations, no-shows and guest broadcasts, so operators running the hotel module can review a day's accommodation activity without wading through unrelated events. Your existing date and staff filters keep working alongside it.

Each promo code now shows how many bookings actually redeemed it and the revenue those stays brought in, right under the code in the list. At a glance you can see which codes are pulling in bookings and which are sitting idle, counted from real stays, not a running tally.

You can now add a weekend surcharge that applies itself at booking time, either a flat amount per Friday/Saturday night or a percentage scaled to how much of the stay falls on a weekend. It lands on the guest's folio and reports like any other charge, and it's shown on the public booking page up front so guests aren't surprised at checkout. Off by default; opt in when you're ready.

When a Google reviewer's name matches a recently checked-out guest, the Reviews page now shows a "Matched stay" link that jumps straight to that booking, so you can see who left the review and what their stay looked like. Names don't always line up perfectly, so it's clearly labelled as a possible match rather than a certainty.

The public demo now opens with a short, dismissible tour of the month's hotel features, channel-manager conflict detection, Front Desk TV, returning-guest indicators, the reschedule queue, printable scan-to-book QR cards and the OTA reconciliation report, each linking straight into the relevant screen. Dismiss it once and it stays out of your way.

Housekeeping now has a one-click "Priority today" filter that shows only the rooms with a same-day turn, a guest leaving and a different guest arriving on the same date, which is the cleaner's must-finish-first list. Those rooms also carry a priority badge in the full view so they're never missed.

The STR Compliance page now opens with a one-line summary of your short-term-rental cap exposure, how many rooms have hit or are approaching their annual night cap, and which room is closest to the line. It turns red when a cap is reached and amber when one is getting close, and stays hidden until you've configured caps.

The Direct Booking Engine page now shows what you kept this month by taking bookings directly instead of through an online travel agency, estimated against Booking.com's typical 15% commission, alongside a count of direct versus OTA bookings. It only appears once you have direct bookings, so new operators never see an empty celebration.

Accommodation Reports now opens with a six-month revenue trend showing what each month actually banked from completed stays, month by month with dollar figures, a quick read on trajectory alongside the existing 12-month ADR and occupancy chart.

A new bulk action on Room Types raises (or lowers) every room type's base nightly rate by a chosen percentage in one click, handy ahead of school holidays or shoulder-season corrections. Guardrails cap any single change at ±50% and refuse anything that would drop a rate to zero, so a typo can't wreck your calendar.

The App Marketplace now carries a Hotel & Accommodation panel summarising the month's hotel releases, guest portal with scan-to-book QR cards, channel-manager conflict detection, returning-guest indicators, the OTA commission reconciliation report, and self-check-in access codes, with a link through to the full hotel suite.

The pricing page now includes a side-by-side breakdown of what a typical 50-room property loses each month to Booking.com and Airbnb commissions, compared with 0% commission on direct bookings through OneBookPlus.

8 new accounting pages: chart of accounts, general ledger, journal entries, balance sheet, cash flow, aged receivables, aged payables, and budget tracking, bringing total accounting pages to 13.

Upload, organise, and search business documents with categories. File management integrated into client records and business workflows.

Full campaign builder with templates, audience segmentation, campaign analytics dashboard, and SMS marketing via Twilio. Track opens, clicks, and attributed revenue.

Manage Facebook and Google Ads campaigns, audiences, keywords, and creative assets directly from your OneBookPlus dashboard.

Connected integrations page with POS provider connections, third-party marketplace, and one-click install for add-on services.

80+ SwiftUI screens with complete create/edit/delete for invoices, quotes, bookings, contacts, jobs and expenses. Tenant switcher with create/remove business, payment reminders, and all industry dashboard types.

Contacts now support secondary email and phone with notification toggles on invoices. Invoice emails optionally cc the secondary address.

Full retail POS with product catalogue, barcode scanning, inventory tracking with low-stock alerts, and cash or card recorded at the till, with the card taken on your own EFTPOS machine. Built for shops, market stalls, and product businesses.

Employee management, shift scheduling, timesheets, leave tracking, and payroll calculations with superannuation and PAYG. Manage your team from one place.

Job management with weekly scheduling view, quick-create, and batch invoicing. Track jobs from quote to completion and invoice multiple jobs at once.

Launched 13 free Australian tax calculators including income tax, GST, superannuation, PAYG, CGT, HECS-HELP, BAS, FBT, and more. Designed to help individuals and small businesses estimate their obligations in seconds.

Introduced a built-in CMS for publishing guides, tutorials, and industry articles. Optimised for SEO with structured data, categories, and social sharing.

Early preview of the ATO Tax Lodgement add-on: BAS preparation, individual tax return lodgement, TPAR reporting, lodgement history, audit trail, and find-an-agent directory. Direct ATO lodgement is in development and not yet live, join the waitlist to be notified when it ships.

Full hospitality platform: Point of Sale, table management, menu builder with dietary tags, daily sales tracking, orders (dine-in/takeaway/delivery), and reservations. (A dedicated Kitchen Display System is coming soon.)

Public booking pages with embeddable widget, custom forms, site builder, domain mapping, analytics, and Stripe payment at checkout. Supports walk-ins, waitlists, and service selection.

Import bank transactions via CSV, match to invoices and expenses, and reconcile accounts. Connects your banking data to your books for accurate reporting.

Accept payments directly through invoices and booking pages via Stripe Connect. Includes Checkout Sessions, webhook handling, and payment reconciliation.

Product catalogue with categories, variants, barcode support, inventory tracking, low-stock alerts, and purchase order management.

Visual deal pipeline with drag-and-drop stages, deal values, probability tracking, and conversion analytics. Turn leads into paying clients.

Full quote lifecycle: create, edit, send, accept or decline, and convert accepted quotes into invoices or bookings with a single click. Includes PDF generation and email delivery.

Modular add-on marketplace with Google Reviews, Google Ads, Facebook Ads, Mailchimp integration, booking platform, POS, and more. Install only what you need.