Campaigns are for writing to a group of your contacts at once: a seasonal reminder, a price change, a note that you are booked up until a date.
Where it lives
Campaigns in the sidebar. A campaign has an audience, a subject and a body, and you can send a test to yourself before it goes anywhere near a customer.
Which plan
Email campaigns start on the Starter plan.
Before you send
Send the test. Then read it on a phone, because most of your customers will. The things that go wrong are almost always a merge field that did not fill in, or a link to a page that is not published yet.
What not to use it for
A campaign is not the way to send one person their invoice or their booking confirmation. Those go out on their own and already carry the right details for that customer.
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