Insurance Repair Portal
IAG, Suncorp, AAMI claim workflow for panel beaters and smash repairers
Key takeaways
4- IAG/Suncorp/AAMI claim workflow with an assessor chase timer
- The assessed units sit beside your real hours, which is what you argue a supplementary from
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- Built for panel and smash repair
- Keeps insurer jobs moving to deadline
About this app
Track a claim through quote, assessor approval, parts, repair and return, tagged to the insurer, IAG, Suncorp, AAMI, Allianz or RACV. We do not connect to any insurer's assessing system, this is your record of the job. Each step stamps its own date, so a claim sitting with an assessor for more than five business days lands on a chase list. The claim holds the assessed labour units beside the hours you actually spent, the quoted, approved, invoiced and paid amounts, the excess and the date it was paid, and a per-insurer report shows which insurers are worth the work. The back and forth with an assessor lives in one notes field on the claim: there is no supplementary-quote thread and no second claim linked to the first, so you argue a supplementary from the unit and hour numbers rather than from a thread in here.
How it works
- 1
Open the claim, name the insurer and the claim number, with the common insurers offered as suggestions
- 2
Send the quote and the photo pack, and the claim joins the chase list if the assessor goes quiet for five business days
- 3
Record the assessed labour units and the hours you actually spent
- 4
On completion the per-insurer report shows units assessed against hours spent
Who it's for
- Panel beaters who need the assessed units and the hours actually spent side by side
- Smash repairers chasing assessor approvals across 5+ insurers in parallel
- Repairers who want to know which insurer is actually worth the work
Features included
- Quote, then approval, then repair, each step stamping its own date
- Claims waiting on an assessor more than five business days on a chase list
- Photo evidence pack export
- Assessed labour units beside the hours you actually spent
- Excess amount and the date it was paid
- Per-insurer profitability report
14-day free trial included
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Related apps
Often installed alongside Insurance Repair Portal.
About OneBookPlus apps
How Insurance Repair Portal fits into the rest of OneBookPlus
Most OneBookPlus apps are not external integrations wired up between separate products. They are native modules installed inside the same platform you already use for invoicing, bookings, CRM, and accounting. That means Insurance Repair Portal reads from and writes to the same customer records, financial entries, and calendar events as every other module, with no scheduled sync delays and no risk of data drift between systems.
Because the marketplace runs inside OneBookPlus, billing is consolidated. Insurance Repair Portal appears as a single line on the same OneBookPlus invoice as your plan, so you don't end up reconciling separate vendor charges across three or four different SaaS subscriptions. Cancellation is one click and never reaches into your data. Uninstalling an app removes the feature from the UI but preserves the underlying customer, invoice, and booking records, so reinstalling later picks up exactly where you left off.
Every app in the marketplace is built specifically for the Australian small and medium business context: GST and ABN handling are first-class concerns, dates render as DD/MM/YYYY, currency defaults to AUD, and the underlying compliance plumbing (BAS summaries, ATO-friendly records, AHPRA / NDIS / Fair Work checkpoints where relevant) is shared across modules.
For a side-by-side of which features ship as core modules versus which require an installed app, see the features page. For pricing across plans and which apps are bundled at each tier, see the pricing page.
Frequently asked questions
Common questions about Insurance Repair Portal and the OneBookPlus app marketplace.
How do I install Insurance Repair Portal?
Open your OneBookPlus dashboard, go to App Marketplace, and click Install on Insurance Repair Portal. It appears in your dashboard straight away, with no separate account to create and nothing to pay twice for.
What does Insurance Repair Portal cost?
Insurance Repair Portal is $39/mo with a 14-day free trial. Cancel anytime, no lock-in contracts.
Will Insurance Repair Portal work with the rest of my OneBookPlus setup?
Every app in the marketplace is built into the same platform, so Insurance Repair Portal reads and writes the same contacts, invoices, bookings, and accounting data as the rest of OneBookPlus. No separate logins, no manual sync, no double-entry.
Every app in the marketplace
These answers are the same whichever app you install.
- Can I cancel anytime?
- Yes. There are no lock-in contracts on any OneBookPlus app. Uninstall from your dashboard at any time and billing stops at the end of the current period.
- Is my data secure?
- Yes. Encrypted in transit (TLS) and at rest (AES-256), with each business's data isolated at the database layer, hosted in Australia in line with the Privacy Act 1988. We never sell or share your business data with third parties, and the full practices are documented on the OneBookPlus security page at onebookplus.com.au/security.
- Is OneBookPlus built for Australian businesses?
- Yes. OneBookPlus is Australian-owned, built in Melbourne, with GST, ABN validation and ATO-ready BAS reporting as the foundation, not an afterthought.
Australian Owned
Built in Melbourne, AU
GST Compliant
ATO-ready from day one
Encrypted & Isolated
TLS in transit, AES-256 at rest, tenant isolation at the database layer, read the security page
Free Plan Available
No credit card needed
About the author
Bishal Shrestha
Founder & CEO, OneBookPlus
Bishal spent a decade running digital projects for Australian small businesses before founding OneBookPlus. This app sits inside the OneBookPlus marketplace, designed and maintained for Australian small to medium businesses. Insurance Repair Portal is part of a single platform that connects invoicing, bookings, CRM, accounting, and marketing, so installing apps adds capability without adding logins.
Read the founder bioReady to add Insurance Repair Portal?
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Reviewed by Bishal Shrestha
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