What Basiq is
Basiq is the Consumer Data Right (CDR) intermediary that OneBookPlus uses to receive bank-feed data. Under the CDR framework, your bank shares your transaction data with OneBookPlus only with your explicit consent, for a limited period, and only for the data scope you approve.
We use Basiq because they hold the CDR Accredited Data Recipient licence — meaning the connection is regulated, audited, and revocable.
Setting up a connection
From Accounting → Bank Feeds → Connect a bank:
- Pick your bank from the supported list (100+ Australian banks, including the big four, ING, Macquarie, Bendigo, Bank of Melbourne, ME Bank and most credit unions)
- You are redirected to your bank's secure CDR portal
- Log in with your bank credentials — these go directly to the bank, not through OneBookPlus
- Select which accounts to share (you can pick a subset)
- Confirm the data scope (typically: transactions, balance, account name, BSB and last-4)
- Set the consent duration (12 months is the maximum)
- Approve
The bank redirects you back to OneBookPlus. Within a few minutes, your historical transactions (up to 24 months back depending on your bank) are imported and your daily feed starts flowing.
What the feed contains
For each transaction: posting date, amount, description, balance after, and a reference number where the bank provides one. No personal data beyond what is required to identify the transaction. We do not see your login credentials at any point.
Consent expiry
CDR consent lasts up to 12 months and is then automatically revoked by your bank. OneBookPlus surfaces an amber banner 30 days before expiry, and a red one in the final week, so you can renew before the feed stops.
Renewal is the same flow as initial setup — pick the bank, authorise at the bank, redirect back. No transaction history is lost across the renewal.
Revoking consent
You can disconnect at any time from two places:
- In OneBookPlus: Bank Feeds → the connected account → Disconnect
- At your bank: the CDR dashboard in your bank's online banking — usually under Settings or Privacy
Disconnecting stops new transactions flowing immediately. Historical data already imported stays in your books — it is your data and you decide what to do with it.
When the feed misbehaves
If a day's transactions do not appear, check Bank Feeds → the account → Last sync timestamp. The most common cause is the bank requiring re-authentication (which happens periodically even mid-consent for security). The page will show a yellow Re-authorise button if so. Click it, complete the bank login flow, and the feed resumes.