Aged Care & Disability
Compare local aged care & disability and book online in seconds.
Choosing an aged care or disability provider is one of the most personal decisions a family makes. In Australia, home care is funded through the government's Support at Home program and the Commonwealth Home Support Programme, while disability supports usually run through the NDIS. The right provider matches trained, police-checked staff to your needs, communicates clearly and turns up reliably.
OneBookPlus lists local providers with real availability, so you can compare services, request visits and book assessments without phone tag. Bookings are confirmed instantly, reminders reduce missed appointments, and your family can keep every visit in one calendar. It is a simpler way to organise care around the person, not the paperwork.
Aged Care & Disability
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List your business, freeHow to choose a good Aged Care Provider
- Check the provider is registered with the Aged Care Quality and Safety Commission for aged care, or NDIS-registered where your plan requires it.
- Ask how support workers are screened, including police checks, NDIS Worker Screening and references, and how new workers are introduced.
- Look for consistent rostering so the same familiar workers attend, rather than a different face every visit.
- Compare care management and admin fees, not just hourly rates; under Support at Home these fees vary noticeably between providers.
- Confirm backup arrangements for sick or absent staff, especially for personal care and medication visits that cannot be skipped.
- Read the service agreement carefully for exit clauses, notice periods and how quickly services can scale up as needs change.
Questions to ask before you book
Frequently asked questions
Do I need an assessment before receiving government-funded aged care?
Yes. Government-subsidised aged care starts with an assessment arranged through My Aged Care, which determines the services and funding level you are approved for. You can pay privately for home care at any time without an assessment, and many families do this while waiting for subsidised services to begin.
What is the difference between a registered and unregistered NDIS provider?
Registered providers are audited against the NDIS Practice Standards by the NDIS Quality and Safeguards Commission. If your plan is agency-managed you must use registered providers. Self-managed and plan-managed participants can also use unregistered providers, which widens choice, but you should still check insurance, worker screening and references yourself.
Can I change providers if I am not happy?
Yes. Home care funding is portable, so you can move your Support at Home budget or NDIS funding to another provider. Check your service agreement for the notice period, usually two to four weeks, and any exit conditions. A good provider will help transfer care notes so support continues smoothly.
