Question 1

Does OneBookPlus handle GST automatically?

Accepted Answer

Yes! When creating an invoice, choose whether prices are GST-inclusive or GST-exclusive. OneBookPlus calculates the 10% GST automatically on each line item and displays the subtotal, GST amount, and total. This information also flows into your accounting reports and BAS preparation.

Question 2

Can I customise my invoice numbering?

Accepted Answer

Yes. Go to Settings → Business Profile to set your invoice prefix (e.g., "INV-" or your business initials). Invoice numbers auto-increment from there. Each invoice gets a unique number automatically.

Question 3

How do I send an invoice to my client?

Accepted Answer

Open the invoice and click "Send". The client will receive an email with a link to view the invoice online. From there, they can see the full details and pay online (if you have Stripe connected). You can also download the invoice as a PDF and send it manually.

Question 4

Can clients pay invoices online?

Accepted Answer

Yes, if you connect Stripe in Settings → Payment Methods. When you send an invoice, clients see a "Pay Now" button that takes them to a secure Stripe Checkout page. Once they pay, the invoice is automatically marked as Paid.

Question 5

How do I mark an invoice as paid manually?

Accepted Answer

Open the invoice and click "Mark as Paid". This is useful when you receive payment via bank transfer, cash, or other methods outside of Stripe.

Question 6

How do I send a payment reminder?

Accepted Answer

Open the invoice, click the three-dot menu, and select 'Send Reminder'. You can also enable automatic reminders in Settings > Invoicing.

Question 7

Can I accept credit card payments?

Accepted Answer

Yes. Connect your Stripe account in Settings > Payments. Clients can then pay invoices online via credit card, Apple Pay, or Google Pay.

Invoicing

Articles

Create Your First Invoice

Set Up Recurring Invoices

Payment Reminders

Download Invoice as PDF

Accept Online Payments with Stripe

Advanced Recurring Invoice Settings

Frequently Asked Questions

Connecting Stripe for Online Payments